Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
Our Viking cruise was to be a very special event, but four months before cruise time my husband was diagnosed with a serious form of cancer. We had to cancel everything. AXA was wonderfully easy to work with, and we all received a full refund in a very prompt time frame, including my sister, who was to travel with us. We are so very glad we took the step of insuring our trip. Bad things do happen, and having trip insurance helped soften the blow. We hope to cruise another time!
Paula H. would
recommend this plan to a friend or relative.
Thank you for the review. It can be quite disappointing to have to cancel a trip but we are happy to know your claims experience went well and wish your husband all the best. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for any future travels.
Fortunately, we did not have to process a claim, so I can't rate the plan accurately. The representative who worked with me and helped with insurance choices was very good, and the coverage seemed accurate for our trip.
Suzanne A. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Insurance is only as good as it handles a claim. I killed my camera, April handled the claim fairly in a month. Communications before I submitted the claim were very prompt and helpful.
Barnabas K. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Shortly after our trip we called with a claim. A friendly representative sent us the proper forms promptly. We were notifiied when they received our completed forms. In less than two weeks our full claim was approved. The check arrived in today's mail, about 10 days after approval. I would highly recommend them to others and will use them again when needed!
Daniel K. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
We were very pleased with the plan options, coverage provided and especially the price for the two of us compared to the insurance offered by the cruise company!
Carol K. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.