Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
Had to file a claim against this policy for an interrupted trip. Claim process was online and easy to do, received a payout on the claim at just under a month from submission. Everything went smoothly and did not require any additional information after the initial submission.
My only complaint is we did not get any confirmation the claim was received other than the online screen confirming submission and the claim never showed up (even after it was paid) on the website. We had to call at 3 weeks to understand if was received and had been assigned an adjuster. It had, and we received payment a week later, but we just didn't know.
Jason G. would
recommend this plan to a friend or relative.
I did not need to use the insurance and cannot comment on how Trawick International Safe Travels Voyager plan actually would have helped with filing a claim or made it difficult. For this reason I can‘t recommend or recommend this company.
Monika F. would
recommend this plan to a friend or relative.
We needed file a claim, my husband had to go to medical while on our cruise. I called customer service before I did my online claim for clarification, they were very helpful, did my claim online attached documents and payment was sent to me. Very easy process.
Janis G. would
recommend this plan to a friend or relative.
Getting the reminder email before the cruise was a bonus. Thankfully, I didn't need the insurance, but if I had, it was a comfort knowing I had all the information at my fingertips.
Deanne T. would
recommend this plan to a friend or relative.
I've used Trawick twice, but never had to claim on a policy, so I can't rate their service. I needed a plan that covered pre-existing conditions and wanted coverage for COVID problems and this plan provided both.
Fionnuala D. would
recommend this plan to a friend or relative.
While we did not need to use the policy it provided reassurance and peace of mind. My 5 year old awoke with some eye redness and swelling that did end up getting better with some Benadryl but it was reassuring to know I had insurance coverage if needed.
Lauren M. would
recommend this plan to a friend or relative.