Travel Insurance Reviews Comprehensive Plans
Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
To learn more, read our Comprehensive Plans article.
The trip included a
cruise
AXA Assistance USA
Gold
A quality plan, quality company. I know their reputation very well. I'll purchase no other trip insurance from now on. They say that "The proof of the pudding is in the tasting" and AXA came through quickly and fairly, from beginning to end!
Jule K. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
InsureAssist
TravCan
I have recommended this site to numerous travelers over the years.
joseph s. would
recommend this plan to a friend or relative.
The trip included a
cruise
AXA Assistance USA
Gold
Thank goodness all went well on our 6 week trip to Europe so we never had to use the insurance. However, it gave us peace of mind to know it was there just in case.
Ronald B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AXA Assistance USA
Gold
We were pleasantly surprised by the prompt and accurate service we received from AXA Assistance USA. We provided all the documentation they requested, and we received a check within less than a month.
Larry S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Seven Corners
Roundtrip Choice
Excellent website! I have saved a lot of money purchasing insurance through InsureMyTrip compared to buying it from the travel companies.
Robert G. would
recommend this plan to a friend or relative.
The trip included a
cruise
C&F Travel Insured International
Worldwide Trip Protector
I didn't need to file a claim (luckily), but I assume any claim would be met with the same attention with help as needed.
Malcolm N. would
recommend this plan to a friend or relative.
The trip included a
cruise
Travelex
Travel Basic
This plan did not require processing the claim through our personal health insurance; thus, we submitted our request for reimbursement of medical expenses incurred on our trip directly to Travelex. Our claim was approved and we eventually received our refund.
During the month that transpired from when I mailed the claim to receipt of a check, I called twice to track status of the claim. I called a week after mailing the paperwork to confirm that it had been received. The claims representative told me that processing would take 3 weeks. I called again at the 3 week mark and was told that a decision would be made by the end of the week. I told the claims representative that I was shopping for travel insurance for two international trips that we plan to make next year and that I was hesitant to use Travelex again due to the extended processing time for claims. Her response was "you can do what you want, but claims processing takes 3 weeks." I was quite taken aback at this response, I have worked in Customer Service and I would never put off a customer as she did.
I might use Travelex again if the price is right and the coverage is appropriate for our needs. I will have to prepare myself, however, for less that professional service from the claims department representatives if need arises to contact them.
During the month that transpired from when I mailed the claim to receipt of a check, I called twice to track status of the claim. I called a week after mailing the paperwork to confirm that it had been received. The claims representative told me that processing would take 3 weeks. I called again at the 3 week mark and was told that a decision would be made by the end of the week. I told the claims representative that I was shopping for travel insurance for two international trips that we plan to make next year and that I was hesitant to use Travelex again due to the extended processing time for claims. Her response was "you can do what you want, but claims processing takes 3 weeks." I was quite taken aback at this response, I have worked in Customer Service and I would never put off a customer as she did.
I might use Travelex again if the price is right and the coverage is appropriate for our needs. I will have to prepare myself, however, for less that professional service from the claims department representatives if need arises to contact them.
John B. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Zac
Thank you for your feedback on the policy. One of the great benefits of purchasing a Travelex product is that they offer primary coverage. Primary coverage means that the travel insurance provider will reimburse without requiring the involvement of primary collectible insurance. We are sorry to learn that you were dissatisfied with the customer service you received from the claims department and length of time it took to process the claim. Generally, travel insurance claims can take up to 4 weeks to complete. However, for customers who feel like the claims process is taking an usually long time, InsureMyTrip can assign a customer advocate to attempt to expedite the claim. Our representatives are available 7 days a week by calling 800-487-4722.Dec 09,2014
The trip included a
cruise
Generali Global Assistance
Standard
Always feel confident with CSA insurance!
Leslie N. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
C&F Travel Insured International
Worldwide Trip Protector Lite
Being out of the country and having something happen is a scary event. The plan made me feel more secure. Nothing happened but you get the plan just in case.
Annette G. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
While we did not need to make a claim, as we have done successfully in the past with CSA, we had the peace of mind that the company provided. I recommend the InsureMyTrip website as well as CSA to everyone I meet while traveling. Your comparison of policies, the options offered and the ease of searching and submitting make your website a must for travelers.
Montrew J. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful