Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
Even thought I did not make any claims my attempts to contact your company to find out how to utilize the doctor on the ship were painful at best. Your phone numbers did not work and when I finally got through it was 30 minutes of Spanish Inquisition just to get another number to call. does not really make me enthusiastic about doing this again.
Richard C. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Luckily, I did not have to use my insurance since my trip was great and everything went as we had hoped. It did give me great peace of mind knowing I had help if needed.
Marc M. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Somehow I gave the wrong date range when planning my trip 1 year ago. When I saw this error just 1 week before I left, I called customer service and painlessly corrected the error.
Did not need to file a claim as the trip went off without a hitch.
Maryann B. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I purchased coverage for both my husband and me. However, he didn't take the trip. I wrote asking for proration of my coverage but you would not refund me any portion of his plan. I was very upset and disappointed with your responses to my request and don't know if I'd use you again.
Darla V. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for your comments. Since you purchased the plan back on 11/16/2017, your 5/23/2018 request for a refund for your husband who decided not to travel was denied since the cancellation request was outside the 10 Day Review Period:
"All premium is non-refundable after a ten (10) day review period from the date of purchase in the event You have not incurred any claims during that time. In the event the premium paid for coverage is less than the required premium for coverage, benefits will be paid in direct proportion of the actual amount paid to the required premium due."
Since your husband was insured under this Nationwide policy from 11/17/2017 up until the day he decided to cancel, his premium was considered earned and nonrefundable.
I thought I bought trip insurance to cover any unexpected occurrences but I found out the hard way that it didn't cover squat. I've told my friends "what ever you do, don't buy AIG insurance.
John H. would not
recommend this plan to a friend or relative.
3 of
4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
We regret to hear that you were disappointed when you filed a claim with AIG Travel Guard. However, there are no travel insurance plans that would "cover any unexpected occurrences". Both Trip Cancellation and Trip Interruption would reimburse you only for covered expenses that are specifically listed in the policy. Although the number one covered reason in most Comprehensive plans is the unexpected sickness, injury or death of you, a traveling companion or family member, there are other covered reasons that may vary from plan to plan. The list of covered reasons may be reviewed in all plans prior to purchase by clicking on the dollar amount of coverage under Trip Cancelation in your quote.
In the future, you may wish to call us at (800) 487-4722 for assistance in quoting and purchasing a policy.
Had I not continually checked on my claim (my first ever using travel insurance), I would probably still be waiting for it to be resolved. Since I was proactive and kept on top of things, my claim was finally paid. I would suggest that the communication from Travel Insured be more proactive on their end so that i would not have had to be constantly calling and emailing to get the claim finalized. In the end, all is resolved and i am very pleased with the results!
Leonard A. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
C&F Travel Insured InternationalWorldwide Trip Protector Lite
Unfortunately I had a serious bike accident and had to cancel my trip. I filed the claim and provided the necessary documents and the claim was processed within 2 weeks. Thank goodness for trip insurance!
Karen W. would
recommend this plan to a friend or relative.
"All premium is non-refundable after a ten (10) day review period from the date of purchase in the event You have not incurred any claims during that time. In the event the premium paid for coverage is less than the required premium for coverage, benefits will be paid in direct proportion of the actual amount paid to the required premium due."
Since your husband was insured under this Nationwide policy from 11/17/2017 up until the day he decided to cancel, his premium was considered earned and nonrefundable.