Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
We regret to hear that your claim was denied. No one ever wants to hear that there is no coverage for a cancelled trip. However, Trip Cancellation only reimburses if your reason for cancellation is a covered reason listed in your policy. Unfortunately, Mechanical Breakdown of your Common Carrier is not listed as a covered reason.
Please call us weekdays from 7:00 AM to midnight ET or weekends from 9:00 AM to 9:00 PM ET at 800-487-4722 if you have any questions.
great having that piece of mind as we had another cruise passenger that had to be taken off the ship in Mexico and I don't know if they had any additional coverage. I was thinking the whole time glad I had this extra policy as that could have been me.
scott A. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Although I did not need to file a claim (thankfully!) the peace of mind I had after purchasing this very reasonably priced policy was worth every penny. There have been so many stories in the news lately about cruise ship mishaps - and one of my biggest fears about this cruise was getting sick in Mexico. The policy covered all of that. For the money you're spending on a great vacation, it's such a small price to pay for that extra peace of mind.
Diane V. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Only reason I gave 4 instead of 5 stars on the "all items covered" and "promptly and fairly" questions was because the checks I received indicated there was a letter coming AND I expected a third check for incidentals. After waiting till after the holidays and not receiving a third check or a letter I called and found out the letter was actually an email and it had been sent to an incorrect email address. It took a day or so for the email to be resent and it explained that incidentals were not covered by the policy I purchased. The explanation of everything else covered was fair and reasonable.
Roy M. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
We always travel worry free with trip insurance. It is just not worth the risk of getting caught somewhere and need medical care and then have to figure out how to pay for it and how to get home. Thank you.
Karen W. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We were reassured to have additional trip insurance when we were out of the U.S. Even though we did not use it, we felt comfortable touring and did not worry that a wrong step or medical emergency would cause a financial hardship.
John D. would
recommend this plan to a friend or relative.
1 of
4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We regret to hear that your claim was denied. No one ever wants to hear that there is no coverage for a cancelled trip. However, Trip Cancellation only reimburses if your reason for cancellation is a covered reason listed in your policy. Unfortunately, Mechanical Breakdown of your Common Carrier is not listed as a covered reason.
Please call us weekdays from 7:00 AM to midnight ET or weekends from 9:00 AM to 9:00 PM ET at 800-487-4722 if you have any questions.