Travel Insurance Reviews Comprehensive Plans
Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
To learn more, read our Comprehensive Plans article.
The trip included a
cruise
tour
International Medical Group
iTravelInsured LX
On the plus side, they did pay my entire claim, and everyone I talked to was polite. On the negative side, they spent a lot of my time making me jump through hoops to get there, as if you are inherently trying to cheat them. In this case, a $300 hotel room I didn't get to in Alaska after cancelling the cruise to Alaska (for medical reasons). The hotel bill was the subject of several phone calls and emails and documentation requests. Funny, they were fine with paying for the cruise, the expensive part. If they had been gracious about the fraction of the total cost (the hotel), I could have given them a stellar review. I've bought a dozen policies in the past; this is my first claim; if not for the hassle, I'd probably buy from them again and they probably would've made back their $300 on my next buy! (Not to mention the labor costs they are paying for ... people to nitpick over every dime.) In fairness, I must say that this is my first claim; maybe all the companies are like this. One word of advice: one must prove one purchased something: if you are traveling with other people, don't split any prepaid costs, because it is then hard to prove who paid for what when you try to claim it. Pay your own way (with receipts) for all of it. And get cancellation receipts too.
James E. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
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IMG RR Team AccountInternational Medical Group
We apologize for the frustration you experienced when filing a claim. On this claim, we received all of the cancellation documentation for the cruise on the initial submission (Invoice, proof of payment, proof of cancellation). However, for the hotel stay we only had the booking invoice, but no proof of payment or cancellation. Sometimes suppliers do make exceptions on cancellations for certain circumstances or issue a credit, so we did need to get the verification of the cancelled segment to complete the claim. I can understand his frustration given the cost of the cruise vs. the cost of the hotel, but proof of loss is required for all segments of a claim.Feb 21,2019
The trip included a
tour
Nationwide Mutual Insurance
Prime
Ended up cancelling trip due to medical emergency. Forms were promptly provided that provided clear instructions with several options for submission. Claim was paid within stated response time without unnecessary interaction.
Derrol H. would
recommend this plan to a friend or relative.
The trip included a
tour
International Medical Group
iTravelInsured SE
It was great because we did not have to use it. The true test is how it would work if we had to file a claim.
Kathy P. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
C&F Travel Insured International
Worldwide Trip Protector
Received my refund for medical care while on SilverSea cruise. Thank you!
VIRGINIA H. would
recommend this plan to a friend or relative.
The trip included a
tour
TravelSafe
Basic
Luckily - We did not to use the plan - but it was comforting to know that we had insurance available to us in the event something did occur
Constance M. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
C&F Travel Insured International
Worldwide Trip Protector Lite
We were lucky to not have needed the insurance during our trip. But just the fact that we had it eased our mind during the whole trip.
Ru-Li K. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AIG Travel
Travel Guard Silver
We were relieved we did not have to use the coverage provided, but having the coverage provided a comforting free trip.
David L. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Nothing to really say, since there was no claim. Thank goodness!
Frederick G. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Unfortunately, I had to cancel the trip. My claim was processed in a timely manner. I got excellent support from Generali's the agent for filing my claim. I do recommend Generali travel insurance.
Christina M. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
I was glad to have it for peace of mind. I was even happier not to have to use it!
Martha S. would
recommend this plan to a friend or relative.