Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
We were obviously very naive. We thought if we got sick, the insurance company would help us find medical care. That was not the case. We were totally responsible for finding the medical care ourselves. The insurance company did help with transfers from one plane to another for our trip home. We are filing a claim for medical bills. Not sure how that will be. Some representatives of the insurance company were helpful and some bordered on being nasty. I would never purchase travel insurance with this company again.
Pamela P. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Thank you for your feedback on the policy. We are sorry to learn that you were dissatisfied with the assistance that you received during the trip. This review has been forwarded to the insurance provider.
We are pleased to report that the medical claim was paid . Please let us know if you have any questions or concerns. Our toll free phone number is 800-487-4722.
I had some health concerns prior to my taking the trip, but felt confident knowing that I had the insurance plan. I went on the trip with no problems whatsoever, and had peace of mind all the way. Many thanks for your good coverage. I appreciate it.
Hanley M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We had to cancel our river cruise because of a heart attack 2 days before our departure. We phoned CSA and got the process started several days later. We actually had our refund of the entire amount less that 2 weeks later. Great service!!
Jon W. would
recommend this plan to a friend or relative.
7 of
7 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
The customer representative who helped with my policy selection was most informative in giving all the information and let me make the decision. I also appreciated your bon voyage email just prior to my leaving. The printable insurance cards from Travel Guard were appreciated as well.
Patricia S. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
Your customer service representative searched for the very best coverage, giving me thorough comparisons before I purchased for considerately less. The copies of our coverage, insurance ID's for baggage and wallet, and well wishes just before our trip, were all firsts for me in the area of travel insurance. After an inquiry from new travel friends, they made copies of my coverage, planning to join your ranks. I only wish I had known you before many trips in the past, and will be calling on you for any future travel. Thanks.
Carla P. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
This particular plan covered everything I needed. However, I would like to make a recommendation for domestic travel. Some of us just need a policy for trip protection and baggage benefits. We have medical coverage through our primary health plans. Thanks.
Sandra B. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
We are pleased to report that the medical claim was paid . Please let us know if you have any questions or concerns. Our toll free phone number is 800-487-4722.