Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
Since I made no claim on my AXA Assistance USA Platinum plan, I can't give a complete review; however I was completely satisfied with the plan cost and coverage. The piece of mind I had knowing that I was covered should an emergency arise made for a worry free trip.
Donald T. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
It is hard to know if a policy does what it says since we did not need it. But I must say the representative who helped me choose a policy was very helpful and found a cheaper policy that gave us the coverage we needed. She was the best representative of any company I have dealt with this year. If their policy service is anything like hers, then we will certainly use them in the future.
David H. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We made all the air connections and did not lose any bags dealing with so many different airlines. No difficulties arose that would prompt an insurance claim.
Robert A. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I didn't need to use the InsureAssist TravCan Premier insurance but on a trip to India I was glad I had it. Price and coverage were better than the insurance offered by the tour company. I also liked the fact that most of this insurance is primary pay and not secondary (if I ever did have to file a claim).
Timothy D. would
recommend this plan to a friend or relative.
As always, the piece of mind is worth the small cost. On a previous trip when I did need the InsureAssist TravCan benefits, I was payed fairly and quickly.
Pamela H. would
recommend this plan to a friend or relative.
Other than purchasing the coverage on-line, we had no opportunity to use your services - Yea, Wahoo. The trip went smoothly and without incident. But it was comforting to know that you had our back should anything go astray.
Edward L. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Excellent customer service and helpfulness when I had to file a claim. The claims specialist was outstanding. She communicated both via email and telephone (responded to cli made to her voicemail). She patiently and politely answered questions, explained payment delays (which were NOT due to CSA, but rather to the hospital's reticence to release records) and kept me abreast of the entire process.
Rebecca M. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Not only was the AXA rate one of the most competitive in the market place, it beat the default from my travel supplier by some 300% in price! Added to that was the AXA brand from a company I already use for other investments. You had me at your brand, won me on price. I've already recommended your travel insurance to others. Good job from a big company. My wife loves your product!
Paul G. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.