Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
No claim was filed, so I can't comment on how well the insurance served my needs. On a previous trip, I did need to file a claim with this company, and it went as expected: usual insurance company foot-dragging, multiple requests for the same documentation, and then appropriate payment of the claim per the policy agreement.
Edward R. would
recommend this plan to a friend or relative.
Peace of mind at an affordable price. Easy to purchase on-line with good informational back-up from real people, if needed. Company monitors your departure and return too with email communication. Very satisfied.
Judith W. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Cannot recommend satisfaction with this insurance without the ultimate test that is, will the insurance pay when it should or will it try to weasel out and will the company provide support to help its client file a claim?
Steven M. would not
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Fortunately, we did not need to file a claim, but glad we had it "just in case". We are repeat customers of AXA because we perceive their price/coverage is better than policies from other companies. I especially like the primary medical coverage; no need to file with my insurance company at home before turning to AXA.
John B. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for the kind review! We are delighted to know you’re happy with your purchase and were covered in the event the unexpected occurred. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future endeavors!
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
A week before leaving on a 3 week trip to Japan I suffered an accident that required surgery and was obliged to cancel the trip. Everyone I spoke to prior to filing the claim was delightful and helpful. The forms were not difficult to fill out nor was the supporting documentation that is required unreasonable. The claim was promptly acknowledged and processed within the stated timeframe (about 30 days). Payment will be prompt and comprehensive. I am very highly satisfied and would recommend this plan. It is a good value for the cost and allows me to rebook the trip next year.
Barbara M. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.