Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
Since I had no occasion to use the plan, gratefully, I am not really in a position to respond to the questions.
I can say my choice of coverage I would hope was what was needed if the occasion arise it I can also say from comparison with friends co erase, had I looked further I could have lesser coverage at a lesser rate.
Isabel G. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Our trip was canceled in Nov. 2017 by our travel tour company, who closed their co.
It took us until March 2018, after many phone converrsations, letters, copies of contracts, etc that it was finally agreed we deserved our monies we paid for our trip that was canceled for us, not by us.
Until this time we have used John Hancock numerous times with no problems, and would recommend.
Arthur R. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
We are sorry to hear your claim took longer than expected. For future trips and claims, please feel free to contact us if you feel your claim has taken too long. Our “Anytime Advocates†will support you with the travel insurance company if you feel a claim has taken longer than expected or has been unfairly denied.
Please feel free to contact us 1-800-487-4722 if you have any further questions or concerns. We are available 7 days a week.
Thank you for your comments regarding rating these plans. The rating is developed as you answered each question. As you can see, your replies resulted in a 4 star rating.
Fortunately I did not filed a claim, but I am always buying travel insurance from CSA for peace in mind, and it's like superstition for me if I buy insurance everything will be fine, if not something bad may happened.
Yelena U. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I like the fact that April provides additional luggage tags and card for customer to carry with their insurance info on them.
...but...Very hard to rate a insurance company when there are no mishaps on a trip.
Joan G. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Since I (fortunately) did not have to file a claim, I cannot comment on their claim service. But their customer service in setting up the plan was quite good. The price is high (perhaps 10-13% of the insured amount) but it seems that is the going cost for any competing plan too.
Kenneth R. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We are sorry to hear your claim took longer than expected. For future trips and claims, please feel free to contact us if you feel your claim has taken too long. Our “Anytime Advocates†will support you with the travel insurance company if you feel a claim has taken longer than expected or has been unfairly denied.
Please feel free to contact us 1-800-487-4722 if you have any further questions or concerns. We are available 7 days a week.