Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
Thank you for your comments which are always appreciated.
Although it is true that your plan was certainly not one of the least expensive plans offered to you, the CSA Travel Protection Custom Luxe was one of only two plans that offered coverage for Pre-existing Medical Conditions. Most Comprehensive plans would have provided the Pre-existing Condition Waiver only if you purchased the plan within 10 to 30 days of your Initial Trip Payment. Unfortunately you were more than one month after that first payment when you called. Keep in mind too that you also purchased a plan that was rich in benefit limits since it included $250,000 in Medical (secondary) and $1,000,000 in Emergency Medical Evacuation coverage per person.
Our recommendation is to call us at 800-487-4722 within 10 days of your first payment for the most competitive pricing.
C&F Travel Insured InternationalWorldwide Trip Protector Lite
Once again, the insurance gives me peace of mind and is something I buy and hope I won't have to use. Great service to compare rates and packages from many companies to pick the one best for my purpose.
James C. would
recommend this plan to a friend or relative.
Silly me. I thought my $460 purchase would cover the flight cancellation resulting in the loss of pre-paid, non-refundable costs for hotel and tours for my covered trip. But, the cancellation was mechanical and not a "named hurricane" (in CA?). My fault for not reading the policy carefully...so buyer beware.
Karen F. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
Thank you for your feedback on the policy. AIG Travel has issued the following response:
"We are sorry to learn of your frustration. The description of coverage for the plan purchased mentions “covered perils†but unfortunately a mechanical malfunction on a plane is not listed as a coverable peril. We are sorry that our response could not be more favorable to you.
We encourage all individuals who are considering the purchase of a travel insurance plan to carefully review the description of coverage or the plan they are interested in before they purchase to fully know the extent of coverages offered in the plan."
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
Fortunately my trip to the Galapagos went smoothly without accident or delay or loss. Having insurance gave us a stress free vacation on top of traveling with an excellent travel company in the Galapagos. Thank you for your service.
Phyllis P. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
Thank you for your review. We are happy to hear that your trip was as amazing as it sounds to us. We look forward to insuring the next great trip as well.
Reply:
Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
Although it is true that your plan was certainly not one of the least expensive plans offered to you, the CSA Travel Protection Custom Luxe was one of only two plans that offered coverage for Pre-existing Medical Conditions. Most Comprehensive plans would have provided the Pre-existing Condition Waiver only if you purchased the plan within 10 to 30 days of your Initial Trip Payment. Unfortunately you were more than one month after that first payment when you called. Keep in mind too that you also purchased a plan that was rich in benefit limits since it included $250,000 in Medical (secondary) and $1,000,000 in Emergency Medical Evacuation coverage per person.
Our recommendation is to call us at 800-487-4722 within 10 days of your first payment for the most competitive pricing.