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Travel Insurance Reviews AIG Travel Travel Guard Basic

The Travel Guard Basic plan is the most economical of the four comprehensive trip cost protection plans offered by AIG Travel and may be ideal for travelers on a tight budget who want coverage in the event they have to cancel or interrupt their trip. Other coverages include Travel Delay, Medical, and Emergency Medical Evacuation. Options include Accidental Death (Flight) and Rental Car Collision. 24-hour Assistance is included. Leave your Travel Guard insurance review below.

To learn more, see the AIG Travel Travel Guard Basic product page.

Customers rated the AIG Travel Travel Guard Basic plan
4.54 out of 5
2,153
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
AIG Travel Travel Guard Basic
The insurance was easy to buy, and covered everything at a fair price. I would never take a major trip without insurance. The best policy is the one against which you do not file a claim!
Lawrence R. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Basic
Didn't need, but gave us peace of mind while on our trip!

Our friend had her luggage delayed more than the 24 hours, but she did not have our plan, different provider. Waiting to hear how she comes out.
Carolea N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
My husband and I had to cancel a planned trip recently due to an injury. Luckily, we had trip insurance through AIG Travel. We filed a claim. They were courteous and responsive and we are getting all of our money back. Thanks AIG!
George P. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
I price compared and selected AIG. The enrollment process was straight forward and documentation from AIG was thorough and understood.
Raymond Z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
I didn't have to use it, but I felt very secure that I had it in case I did need it.
Cheri C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard Basic
Luckily we did not have to file a claim but we felt peace of mind knowing we had insurance to cover what was important to us at a reasonable cost.
Kathryn M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
I was encouraged to file a claim per my telephone discussing with an AIG rep. The claim was denied since my policy did not cover such a problem. Why did the first rep not tell me that?? I had to go through all the procedure in filing when it could have been avoided from the beginning.
Warren K. would not recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Carol
    Photo
    AIG Travel Guard always encourages policy holders to file a claim so everything can be thoroughly reviewed by a licensed adjustor. Please call AIG if you would like to further discuss specifics on this claim with a member of the Claims team.
    Oct 17,2018
The trip included a
tour
AIG Travel Travel Guard Basic
Luckily I did not have to use it but it is good to know it is there.
Our travel companions had to cancel right before the trip
I know they had a lot of paper work to fill out
ROBERT L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard Basic
I didn't need to use the insurance so I' really can't say if it would have provided good coverage.
Rebecca N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Basic
I thought I bought trip insurance to cover any unexpected occurrences but I found out the hard way that it didn't cover squat. I've told my friends "what ever you do, don't buy AIG insurance.
John H. would not recommend this plan to a friend or relative.
3 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Carol
    Photo
    We regret to hear that you were disappointed when you filed a claim with AIG Travel Guard. However, there are no travel insurance plans that would "cover any unexpected occurrences". Both Trip Cancellation and Trip Interruption would reimburse you only for covered expenses that are specifically listed in the policy. Although the number one covered reason in most Comprehensive plans is the unexpected sickness, injury or death of you, a traveling companion or family member, there are other covered reasons that may vary from plan to plan. The list of covered reasons may be reviewed in all plans prior to purchase by clicking on the dollar amount of coverage under Trip Cancelation in your quote.

    In the future, you may wish to call us at (800) 487-4722 for assistance in quoting and purchasing a policy.
    Oct 01,2018
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