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Travel Insurance Reviews AIG Travel Travel Guard Basic

The Travel Guard Basic plan is the most economical of the four comprehensive trip cost protection plans offered by AIG Travel and may be ideal for travelers on a tight budget who want coverage in the event they have to cancel or interrupt their trip. Other coverages include Travel Delay, Medical, and Emergency Medical Evacuation. Options include Accidental Death (Flight) and Rental Car Collision. 24-hour Assistance is included. Leave your Travel Guard insurance review below.

To learn more, see the AIG Travel Travel Guard Basic product page.

Customers rated the AIG Travel Travel Guard Basic plan
4.54 out of 5
2,153
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
AIG Travel Travel Guard Basic
Not having to use the plan (yay! isn't that why we buy insurance?) I can't be a good judge of its effectiveness But, It was easy to purchase, reasonably priced and added to our sense of security while we travelled.
Thomas G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard Basic
I did not have to use the plan. However, I felt much better knowing that should anything happen I did have insurance
Alexandra B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard Basic
The piece of mind was valuable when one thinks of all the mayhem going on in the world today. As we were going through a major European airport I felt the need for the knowledge that my loved ones would be taken care of if something were to happen to me. After I bought the insurance my worries eased and I enjoyed the trip and flights. No monsters hiding under the seats. But as I heard of the bombing in Manchester, England I was glad I had taken the precaution.
Antoinette S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard Basic
Didn;t have to use it, so I don't know how good the service is. But easy to get and reasonable.
Carol S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard Basic
Terrible service. I'd like to request a formal refund for the entire amount of the travel insurance. I'll wait to see how you handle this before writing bad reviews about the service online.
Clayton W. would not recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Carol
    Photo
    We are very sorry to hear that you were not satisfied with the service. There is no indication that you filed a claim. We also tried to contact you for additional information so that we could offer assistance, but we did not hear from you.

    Unfortunately, you are not eligible for a premium refund from AIG Travel Guard. When you first purchased this policy on 04/17/2017, AIG offered you the following:

    "FIFTEEN DAY LOOK: You may cancel this insurance by giving
    the Company or the agent written notice within the first to occur of
    the following: (a) 15 days from the Effective Date of your
    insurance; or (b) your Scheduled Departure Date. If you do this,
    the Company will refund your premium paid provided no insured
    has filed a claim under this Certificate."

    Since you requested cancellation of the policy outside that 15 day review period, AIG will not refund your premium.
    Jun 03,2017
  • North East Team
    AIG Travel
    Photo
    Hi Clayton, we are sorry to learn of your dissatisfaction. Can you please contact us at [email protected] so we can further discuss the concerns?
    Jun 05,2017
AIG Travel Travel Guard Basic
I think it is silly to ask for a review-unless a file was claimed. My review of the process finding the policy ststed that this was the best one, I was dismayed at the variation in prices with the same coverage. This was , what I thought, the best deal
RODRICK R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
Fortunately did not have to utilize. However peace of mind worth every penny.
david b. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard Basic
While I didn't need to use the coverage, it gave me and my wife peace of mind knowing that we have insurance on our trip to Canada. Thank you.
Robert J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard Basic
I am on medicare with a supplement that does not cover foreign travel. This policy/plan provided the coverage I would have needed had an incident came up. I thought it was reasonably priced so I'm a content customer. I will repeat this the next time I travel abroad.
Lyle O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
Since I did not need to make a claim, I really can't answer the questions with complete honesty. I know you want positive reviews, so here it is.
Arna S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
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