Travel Insurance Reviews AIG Travel Travel Guard Basic
The Travel Guard Basic plan is the most economical of the four comprehensive trip cost protection plans offered by AIG Travel and may be ideal for travelers on a tight budget who want coverage in the event they have to cancel or interrupt their trip. Other coverages include Travel Delay, Medical, and Emergency Medical Evacuation. Options include Accidental Death (Flight) and Rental Car Collision. 24-hour Assistance is included. Leave your Travel Guard insurance review below.
To learn more, see the AIG Travel Travel Guard Basic product page.
The trip included a
cruise
tour
AIG Travel
Travel Guard Basic
Thankfully, we did not have to file a claim. We thought it was a bit expensive. We talked to several people on our trip that got much more reasonable rates.
Jack L. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
AIG Travel
Travel Guard Basic
was looking for medical insurance, just in case it may be needed. Less interested in luggage or trip cancellation coverage.
Kurt F. would
recommend this plan to a friend or relative.
The trip included a
tour
AIG Travel
Travel Guard Basic
I am happy not to have needed the plan. But at my age (80) it is something I will never hesitate to use when travelling.
Philip L. would
recommend this plan to a friend or relative.
The trip included a
tour
AIG Travel
Travel Guard Basic
Quick and easy to use and relieves a lot of stress traveling with students.
Robert C. would
recommend this plan to a friend or relative.
AIG Travel
Travel Guard Basic
On our annual vacation in Ireland, missed connection, Jetblue 2 hours late, to Boston. Unexpected night in Sheraton Four Points.Logan Airport. Jetblue argued we'd been notified of such prospects, giving no alternatives and declined responsibility. With some substantiation, hotel and booking receipts by email, representative confirms AIG will cover the 'unplanned expense'.
I am comforted that, with age the need to buy insurance, will be covered when needed.
I am comforted that, with age the need to buy insurance, will be covered when needed.
Russell P. would
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
The trip included a
cruise
AIG Travel
Travel Guard Basic
As we age, we are finding that trip insurance is getting far too expensive. The plan we had provided the basic protections that we wanted at a cost we could afford. Thankfully, we did not need to make a claim, so we have no comments about how the company responded to a claim. We like being able to do business over the internet. The company has been responsive but not intrusive in the email that it sends.
Michael S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AIG Travel
Travel Guard Basic
The plan was fine, but I didn't need to rely on it. I did this plan to cover two trips combined into one as it was more reasonable financially and coverage-wise than taking insurance from two separate entities and because I booked my own air reservations.I trust it would have provided coverage if I had any problems.
Jill C. would
recommend this plan to a friend or relative.
The trip included a
tour
AIG Travel
Travel Guard Basic
I recently took a luxury trip to Tahiti. The policy cost me just over $1,400. The trip was interrupted and delayed by a aircraft maintenance issue. The missed flight resulted in a cost of over $5,000 for alternative transportation, and a missed night up at the Four Season's ($2,000). AIG Travel Insurance does not cover aircraft maintenance issues, and would only cover $100 of the night which cost me $2,000. AIG Travel Insurance won't pay your claim. Don't use them. Very unhappy with their poor insurance service and their policy is a joke. Don't waste your money on these expensive policies, since they'll find a way not to pay you on a claim. Also keep in mind for luxury travel, most of these travel insurance agencies will first make your homeowners policies to pay first, and they are the secondary. In this case, they just would not pay for the trip interruption and delay. Buyer beware, don't buy policies from AIG Travel Insurance.
Gregory G. would not
recommend this plan to a friend or relative.
13 of
13 people found this review helpful
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Carol
Thank you for providing a review to assist your fellow travelers. As you indicated, AIG Travel Guard, per the Terms and Conditions of the policy, was only able to pay 100 USD since there was no coverage for mechanical breakdown in the Basic plan for Trip Interruption and limited coverage under Travel Delay. It is never pleasing to hear that only a portion of your claim has been paid, but it does gives us the opportunity to impress on your fellow travelers that they should review the terms of the plan prior to purchase or within the policy review period. Please click on "View Certificate" in your quote to read all the terms and conditions or call Customer Care at (800) 487-4722 to review the plans.Apr 28,2017-
GregG
I spoke to the director of claims today at AIG Travel Insurance. She said that AIG pays out over 90 percent of the claims. When I asked her what percentage of the claim request amount was paid, she refused to answer. In other words, I paid 50 for a luxury trip I wanted insured, and only got 0. She considers this a paid claim. How many claims are underpaid ? When I asked her why a aircraft maintenance issue wasn't covered, she said weather was covered. When I mentioned all the other factors which delay or cancel flights, she said those would not be covered. So if you're late on a flight from air traffic control delay, or any other delay, that is not weather related, you are out of luck. I also ask her how many claims were made, in terms of policies sold. Again, she refused to answer. I left the conversation even more confused than before. What is travel insurance for, if they're not going to cover a trip delay, interruption, or cancellation ? Read your policy carefully before purchasing. Once again, your homeowners or medical insurance is the primary (you may already be covered), and any travel insurance you purchase, will be secondary insurance. And guess what, they make you document that, so your chances of getting paid your requested claim, are virtually nil.May 01,2017-
GregG
- travel delay - statistics show around 24 percent of flights are canceled or delayed per month. only .7 percent due to weather.
- satisfaction guaranteed - but only within 15 day period after purchase (not after you have been denied claims or underpaid claims). I requested a refund on my policy, which was promptly denied, since my 15 day Looking Period had expired, even before my trip was completed. So, in other words, your satisfaction is not guaranteed, because your Looking Period will have expired even before you file a claim.May 02,2017
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The trip included a
tour
AIG Travel
Travel Guard Basic
Representative who helped me was very helpful and courteous. Thank you. Fortunately I did not need To place a claim.
Shirley C. would
recommend this plan to a friend or relative.
AIG Travel
Travel Guard Basic
In years past, I avoided optional travel insurance like the plague. A younger age came into play, but also today's travel environment has impacted my confidence in, and the reliability of, uneventful travel planning. Between airlines squeezing for a buck, world safety issues, and Mother Nature, travel, unfortunately, isn't as simple and carefree as I seem to remember it once being. So, I now feel the modest cost of travel insurance puts my mind at ease when it comes to the unknown and/or unexpected. I'd rather spend a little money than risk the entire cost of a trip due to any number of uncontrollable situations.
Robert M. would
recommend this plan to a friend or relative.