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Travel Insurance Reviews AIG Travel Travel Guard Gold

The AIG Travel Travel Guard Gold plan offers mid-level coverage and more options than Travel Guard Basic and Travel Guard Silver, allowing you to customize the plan to best fit your needs. In addition to Trip Cancellation, this plan offers Cancel for Any Reason coverage and a Pre-Existing Conditions Waiver. Children age 17 and under are free when there is at least one covered adult on the plan.

To learn more, see the AIG Travel Travel Guard Gold product page.

Customers rated the AIG Travel Travel Guard Gold plan
4.58 out of 5
1,649
ratings and reviews
97%
recommended
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Cruise
Filed claim
AIG Travel Travel Guard Gold
I didn't file a claim for reimbursement, but I did use AIG Travel Travel Guard when my luggage was delayed for 4 days during my trip. While the airline was slow to respond and confusing to deal with, AIG Travel was prompt, capable, and kind. I felt much more confident after contacting your representatives, and I credit your efforts with getting my luggage back to me, just in time for the second leg of my trip!
Aku A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Gold
Lucky did not have to use the plan. But, glad I had it.
Stephen D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Gold
Didn't have to use it (thankfully!). Clear terms and easy to read policy. I liked that I was emailed right before my trip with the policy info again - just in case.
Rachel P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard Gold
AIG's customer service was great. They were knowledgeable, helpful, and always available when I had questions. The claim was processed in a timely manner, even though it was over the holidays. I definitely recommend this plan!
Amy H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard Gold
I haven't filed any claims, however I guess it gave peace of mind at affordable price.
Manoj C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard Gold
The plan I choose offers me peace of mind and great coverage as a primary provider. There are
to many things that are not covered by other policies.
Robert R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Carol
    Photo
    Thank you for your comments. Please feel free to call us at 800-487-4722 for assistance with future purchases if you have any questions on coverage.
    Dec 17,2016
The trip included a
tour
AIG Travel Travel Guard Gold
I contacted aig for assistance and they were very helpful.
Sidney M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Gold
I like using Insure My Trip because it's easy to use and the experience is always improving. It's easy to compare policies. While on my cruise, I had to visit the ship's doctor so I made sure I got the paperwork and completed the AIG form. After completing the claim form online and submitting the paperwork, I received a courtesy from my claims person. I did not hear anything after 30 days, so I sent an email to the claims person. It was never answered. However after calling, I got another claims person who checked their records and saw that it was a straight forward claim and processed it. He was in contact with me via email regarding the status of the claim, and I received a check shortly thereafter. I have no idea what happened to the first claim person or why or if she dropped the ball. I'm just glad that someone stepped up to the plate and took over.
Barbara D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard Gold
I have used TravelGuard 13 times for foreign travel in the last 12 years. Until now, I have never needed to file a claim. On this trip, American cancelled my flight to London and booked me on another flight, arriving 4 hours late, causing me to miss my connecting flight at LHR. I had to book a later flight on British Airways, which set me back several hundred dollars (unexpectedly). I filed a claim in late September 2016 when I got back. It took about 2 months for the claim to be processed, but it was handled correctly and I was reimbursed. Definitely recommend Travel Guard Gold.
Thomas B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard Gold
I purchased insurance that provided 50% refund if tickets/travel had to be cancelled for any reason. Unfortunately, my trip did have to be cancelled at the last minute. The insurance claim was processed relatively quickly (approximately 2 weeks) and the 50% refund was provided via a check mailed directly to me. Much better than the total loss I would have experienced without the insurance.
William M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
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