Travel Insurance Reviews AIG Travel Travel Guard Platinum

The Travel Guard Platinum plan offers the highest coverage limits of the comprehensive trip cost protection plans offered by AIG Travel. Coverages include Trip Cancellation and Interruption, Travel Delay, Medical, Emergency Medical Evacuation, and Accidental Death & Dismemberment. This plan includes 24/7 Assistance services.

To learn more, see the AIG Travel Travel Guard Platinum product page.

Customers rated the AIG Travel Travel Guard Platinum plan
4.53 out of 5
138
ratings and reviews
96%
recommended
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Cruise
Filed claim
AIG Travel Travel Guard Platinum
Gave me confidence to have the coverage. I know it would have served me well if I had needed to use it.
Nancy M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Platinum
Plan provided coverage. I needed
Virendra S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Platinum
I did not have to use the travel protection, but did speak with them while marooned on an island in indonesia, stranded by the explosion of a nearby volcano. The agents I spoke with were cheery and helpful, offered to assist in any way possible, had their travel agent map out alternate transportation home, and called me back when my phone connection disappeared. Just speaking with them was reassuring. I ended up making it to my original flight so didn't have to reschedule anything.
Alexander T. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Platinum
Fortunately we did not need use the plan we purchased but we felt very comfortable before the trip and while traveling, knowing that we were covered for all adverse contingencies.
Margaret S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Platinum
My son and I went to visit family in La Paz, so I purchased the insurance for both of us for about $70. Best decision ever. I have never gotten sick when going home, so this was the first time I did a claim for travel insurance after getting HAPE while in La Paz. I went to the High Altitude Clinic there (IPPA), which I highly recommend. The clinic was a few thousand, but all but $50 was covered by my primary insurance and Allianz, which was definitely peace of mind when when you are sick. The clinic did an amazing job as did the travel insurance. I did have to pay out of pocket first and wait to get reimbursed, but after they provided me guidance on having to make a claim to my primary insurance before they can proceed, all was pretty straight forward. Definitely a travel must for us and will purchase again.
Sarah B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Platinum
Fortunately I did not have to use it this time. I have had to in the past. I would NEVER, ever travel without insurance and it was less expensive then going through the actual ships insurance
Davida K. would recommend this plan to a friend or relative.
1 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Platinum
I didn't really have to use it but it felt really good that I had one. It gave peace of mind,
Fernando S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Platinum
Plan was cancelled with the trip for an outrageous fee.
John H. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for submitting this review and providing us with additional information regarding your telephone call to AIG.

    You purchased this policy on November 11, 2017. AIG Travel Guard denied your premium refund because your policy cancellation request was received outside your 15 day review period:

    "FIFTEEN DAY LOOK: You may cancel this insurance by giving the Company or the agent written notice within the first to occur of the following: (a) 15 days from the Effective Date of your
    insurance; or (b) your Scheduled Departure Date. If you do this,
    the Company will refund your premium paid provided no insured has filed a claim under this Certificate."

    In the future, you can contact us at InsureMyTrip prior to your original departure date so we can help you transfer the policy to a new trip.
    Apr 25,2018
AIG Travel Travel Guard Platinum
We've used Insure My Trip several times to insure our travel. We've never needed to file a claim, however, on our most recent trip, we needed to make a change in the travel dates, fairly late in the process, and we were able to do so without any additional premium or charges.
Paul S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Platinum
I skied in Breil Cervinia, It. A friend of mine had brain hematoma (either from an accident or from taking baby aspirin) and was transported to a hospital nearby.What I would like is an evacuation plan that transports one to a higher quality hospital and then to a hospital in the US. Where do I get such a plan?
James G. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Your AIG Travel Guard Platinum plan does offer you a "Medical Coverage Upgrade" which was available to you for the additional premium of 29 USD.

    "Medical Coverage Upgrade:
    Accident Sickness Medical Expense...Additional 50,000 USD

    Emergency Evacuation Hospital of Choice...Included

    If hospitalized for more than 7 days:
    Bedside Visit ...Included
    Return of Children...Included
    Bedside Traveling Companion-
    Daily Benefit...200 USD"

    A similar benefit is also offered under the AIG Travel Guard Gold plan for an additional premium.

    If you wish to discuss purchasing this plan with the medical upgrade for a future trip, we invite you to call Customer Care at (800) 487-4722. We are available weekdays from 7:00 AM to midnight ET and 9:00 AM to 9:0 PM ET.
    Feb 13,2018
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