Travel Insurance Reviews AIG Travel Travel Guard Platinum

The Travel Guard Platinum plan offers the highest coverage limits of the comprehensive trip cost protection plans offered by AIG Travel. Coverages include Trip Cancellation and Interruption, Travel Delay, Medical, Emergency Medical Evacuation, and Accidental Death & Dismemberment. This plan includes 24/7 Assistance services.

To learn more, see the AIG Travel Travel Guard Platinum product page.

Customers rated the AIG Travel Travel Guard Platinum plan
4.40 out of 5
61
ratings and reviews
96%
recommended
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Cruise
Filed claim
AIG Travel Platinum
I purchased platinum coverage for my son who went to the jungles of Indonesia on a surf adventure. Thankfully he had a perfect trip - the airline was great, he stayed healthy and never got injured. It was very reassuring to know that in case of a problem he was covered.
William S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Platinum
The cost was very expensive relative to the coverage amounts.
Leslie H. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. AIG Travel Guard has issued the following response:

    "Travel insurance plan costs are based upon type of trip, amount spent on the entire trip and the customer’s age and plan prices may vary greatly depending upon these factors. We also offer various types of plans with different types of coverage. Our representatives are happy to work with our customers to find the type of plan and coverage needs that works for the customer and the type of trip they are going on."
    Apr 08,2016
AIG Travel Platinum
We, thankfully, did not need to use our insurance this year, but it certainly provided peace of mind. A woman we know staying at the same resort got sick and needed to be flown back on a medical flight. She didn’t purchase insurance. The cost of the flight was $27,000.
Judy G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Platinum
Luckily we didn't need to file any claims, but it was reassuring to know we had the policy.
Robert H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Platinum
We had a trouble free trip so didn"t need to use this, but it was a comfort to know we had it.
Michael C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Platinum
Did not have to use, but confident we chose the best policy for us. We always use your company for our trips.
IRVING Z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Platinum
When I was in Bangkok I was told that I would be reimbursed for the expense of all the material you wanted faxed to you. In the final settlement, the cost of faxing was rejected. I do not think this is fair to me.
Barry P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your comment on your claim. We did confirm with AIG Travel Guard that they do not reimburse for the cost of faxing claims documents.
    Feb 12,2016
The trip included a
cruise
AIG Travel Platinum
Almost needed! Plane delays, missed connection, and luggage delayed on return home!
Harry B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Platinum
Our luggage was misplaced for three days on our trip to South Africa. I was pleased with the service I was given.
Jeffrey F. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Platinum
Well, this worked just like you always hope insurance will work. We were covered, and that gave us a sense of security as we traveled, but thankfully we did not have to use any of the benefits. We had read the policy and had the ID cards with us just in case, and are very happy we had no claim experience to report on.
William R. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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