Travel Insurance Reviews AIG Travel Travel Guard Platinum

The Travel Guard Platinum plan offers the highest coverage limits of the comprehensive trip cost protection plans offered by AIG Travel. Coverages include Trip Cancellation and Interruption, Travel Delay, Medical, Emergency Medical Evacuation, and Accidental Death & Dismemberment. This plan includes 24/7 Assistance services.

To learn more, see the AIG Travel Travel Guard Platinum product page.

Customers rated the AIG Travel Travel Guard Platinum plan
4.48 out of 5
81
ratings and reviews
97%
recommended
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Cruise
Filed claim
AIG Travel Travel Guard Platinum
I had to process a claim. I spoke with someone who helped me right from the start. She told me what I needed to send in, and also sent me the materials in the mail to fill out just in case my printer did not work. I totally appreciated her help and everything was completed in a timely manner. I got a phone call letting me know the status of my claim, and the amount I would be receiving. It was all done professionally .
Andrea Robin A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Platinum
When I callled to give notice of my claim I was handled in a courtous and prompt manner. tHE CLim was processed
promptly.
Robert D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Platinum
Unfortunately pets are not considered family members for the purposes of insurance. One of our cats had to have surgery a few days before our trip and we were faced with having to lose all of the money for our trip or pay to have the cat stay in the hospital, which was an added expense and very stressful on the cat. Insurance companies should realize that animals are family members and include them as part of the coverage with proper documentation from a veterinarian.
Diane B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We are sorry to learn of the unfortunate event that occurred prior to your trip. As a travel insurance comparison website, we offer a wide range of plans which include Cancel for Any Reason. There are 3 conditions that must be met to purchase a Cancel For Any Reason Rider as follows: Purchase the policy within 10 - 21 days of First Trip Payment; Insure ALL prepaid and non-refundable travel expenses prior to departure; Trip arrangements must be canceled more than 48 hours prior to the departure date. If you meet all 3 of these conditions, most of the policies will reimburse you 75% of your trip costs, unless otherwise noted. In the future, please call us at 800-487-4822 prior to purchasing a policy so that we can assist you in selecting a policy that best suits your needs.
    Feb 20,2017
AIG Travel Travel Guard Platinum
Did not use it but it was nice to know I had coverage if needed.
Gail G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Platinum
Even though I did not need to use my plan this time, having good coverage gave me peace of mind while I traveled. Five years ago we were on a trip and my son ended up in intensive care with pneumonia for 10 days. He had to fly home with a flight nurse. I was so thankful we had travel insurance and will never go without it!
Tracey H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Platinum
I've had to file claims in the past - they were great to work with.
It's nice to know that you can count on them.
KENTON S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Platinum
I didn't have to use the trip insurance but just having the insurance insured that I had a great trip. My husband and I once had an incident whereby we ended up leaving the ship, spending a night in a hospital, and flying back home the next day. We had no trip insurance so it was an expensive trip. It relieves my mind to know that any incident is covered.
Angela B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Platinum
Excellent coverage for the price. Choices are endless.
George Z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Platinum
I purchased platinum coverage for my son who went to the jungles of Indonesia on a surf adventure. Thankfully he had a perfect trip - the airline was great, he stayed healthy and never got injured. It was very reassuring to know that in case of a problem he was covered.
William S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Platinum
The cost was very expensive relative to the coverage amounts.
Leslie H. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. AIG Travel Guard has issued the following response:

    "Travel insurance plan costs are based upon type of trip, amount spent on the entire trip and the customer’s age and plan prices may vary greatly depending upon these factors. We also offer various types of plans with different types of coverage. Our representatives are happy to work with our customers to find the type of plan and coverage needs that works for the customer and the type of trip they are going on."
    Apr 08,2016
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