AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.
Thankfully I did not need insurance. It is impossible to rate a product I did not use. However, I will say the site is easy to use, it's very easy to get human assistance, and prices are cheaper than what is offered by travel companies.
Richard C. would
recommend this plan to a friend or relative.
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a hassle-free claims experience. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future endeavors!
Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
Fortunately, we didn't need to use this plan but after seeing the need for two passengers to be medically evacuated from Antarctica on our cruise, I can certainly say that having the plan provided some additional peace of mind!
Scott L. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
We appreciate the feedback you have provided. We are sorry to learn you weren’t completely satisfied with your purchase. In the future, you may call us so we may assist you in finding the best policy and benefits to fit your travel needs.
Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection and having your back for all of your future endeavors!
My wife was seriously injured on a trip to India and Bhutan. We missed two days of activities on the tour and this insurance company, AXA, reimbursed for those days. There was no fuss, no argument, just cooperation and payment. This is the best.
Steven R. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Thank you for the kind review. It can be quite disappointing to miss trip activities; we hope your wife is recovering and gets well soon! We are happy to hear you had a positive claims experience and have been reimbursed for the expenses. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.