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Travel Insurance Reviews Crum & Forster - Travel Insured International Worldwide Trip Protector

The Worldwide Trip Protector from Crum & Forster - Travel Insured International is a mid-tier comprehensive trip cost protection plan. Coverages offered include Trip Cancellation and Interruption, Trip Delay, Missed Connection, Itinerary Change, Cancel for Any Reason, and Pre-Existing Conditions Waiver. This plan offers Medical, Sports Coverage, and Baggage coverage upgrades.

To learn more, see the Crum & Forster - Travel Insured International Worldwide Trip Protector product page.

Customers rated the C&F Travel Insured International Worldwide Trip Protector plan
4.62 out of 5
3,328
ratings and reviews
97%
recommended
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Filed claim
C&F Travel Insured International Worldwide Trip Protector
I am very disappointed with C&F Travel Insured International. I fractured my ankle while on vacation, an unstable bimalleolar ankle fracture that needed surgery, but when I contacted them for assistance to return home early I was told I would have to cover the cost (between $6,000-$11,000) and then their medical professionals would determine if it was considered an emergency to them thereby qualifying for reimbursement. Unfortunately they would not or could not tell me if it was an emergency to them until after I was home.
As I opted not to chance the added expense of the high prices to come home early, (risking delayed surgery), I attempted to make the best of it by renting a wheelchair to be pushed around town. However, again I was told it was not covered unless I had a doctor's prescription. Unfortunately at that point I had moved on with our itinerary and was no longer in contact with the Emergency Room Physician.
Of course, it goes without saying that the taxi from the Emergency Room to hotel, the taxi to go one block from hotel to a scheduled shuttle, and the taxi to get the wheelchair delivered wasn't even considered.
I truly feel I was in a bait and switch situation with the airfare (my own airline to get home early was $3000 with my own search) and C&F Travel Insured would do anything not to pay out in assisting me during a personal crisis.
Keith W. would not recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Zac
    Photo
    Thank you for your review. The insurance provider has issued the following response:

    "Thank you for your feedback. We strive for customer experience excellence. Our apologizes for the frustrations you’ve experienced during your travels and throughout your Travel Insured International journey. One of our customer care representatives would be happy to discuss any concerns you have. Please reach out to CustomerCare@travelinsured.com. We appreciate your patience."
    May 27,2020
The trip included a
cruise
tour
C&F Travel Insured International Worldwide Trip Protector
Thank heavens we didn't need the plan, although with the coronavirus pandemic happening during our trip, we were very happy to have the insurance.
Deborah M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
C&F Travel Insured International Worldwide Trip Protector
My wife and I were on a land and sea vacation with Princess Cruises. My wife became ill the last 3 days on the Coral Princess. We had to see the doctor at 3:45am. When we returned home I submitted the appropriate paper work required by C&F Travel insurance. Three weeks later I received an email from them stating that they approved our claim and a check would be sent to us in about on week. Glad we purchased the travel insurance. We have purchased travel insurances in the past on many of our trips and never used it. On this trip it paid off!!
We did pay for the option of making this insurance our primary so we did not have to submit multiple paperwork. One negative comment is that when submitting documents via email to C&F you can only send a maximum of a 12mb file which was not stated in there forms. I had to submit 2 different files.
I would recommend C&F Travel Insured International Worldwide Trip Protector. In my case, they came through!

L&B
Leon S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
C&F Travel Insured International Worldwide Trip Protector
We had no issues on the trip so we did not file a claim, so I can't really speak to the quality of the plan or the customer service. I will say that we had good communication from the company through the process and with the mobile app felt like if there was a problem we could make contact easily.
Jeremy F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
C&F Travel Insured International Worldwide Trip Protector
Thank you for providing affordable coverage for vacations.
Jessica C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
C&F Travel Insured International Worldwide Trip Protector
With the recent COVID-19 epidemic, I called to see if my policy would cover me if I became ill while traveling with this virus. I was on hold for over an hour and the phone system requested my name and said they would call me back. That was several days ago and I have not received a call to answer my question. I understand that these are extraordinary times, but this is a fail and makes me question the trustworthiness of this company.
Charlotte W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
C&F Travel Insured International Worldwide Trip Protector
Price and coverage was reasonable. Fortunately didn’t need to use it so have to just assume claims would have been handled smoothly.
Richard J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
C&F Travel Insured International Worldwide Trip Protector
My husband developed a terminal illness shortly after we purchased the plan. The company provided me with the forms and instruction of what I needed to do to submit a claim. I provided the documents and submitted the paper work and had my reimbursement within 6 weeks. I am pleased with the plan and their responsiveness.
Deanne H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
tour
C&F Travel Insured International Worldwide Trip Protector
I've used Travel Insured International quite a few times. I've had to make a claim twice. No problems. Will use again
Douglas L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
C&F Travel Insured International Worldwide Trip Protector
Great policy and coverage!
Donald G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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