Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
tour
Generali Global Assistance
Standard
Although our trip went smoothly, we had the comfort of knowing that we were covered if something went wrong, and the process for purchasing the coverage was easy and straightforward.
William F. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Preferred
Didn't need to use it, but seemed to provide needed coverage.
Mary Ann F. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Preferred
Very helpful... met all my needs.
Price was right. Will use again next time I cruise
Price was right. Will use again next time I cruise
Diane R. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
I had no reason to use the insurance on my trip to Maui. However, great piece of mind knowing I would be covered if needed.
Sharon A. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Luckily I dd not need to file a claim. Eight people in my travel group tested positive for Covid-19, one had to be hospitalized. I am not sure that my insurance premium would have covered the additional expenses. Did it?
Edith S. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
All that I wanted was coverage for trip interruption and they did the job.
Elaine A. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Premium
I do firmly believe in travel insurance. Generali, has good plans and the coverage I need. We had others in our group who had delayed and canceled flights, and I have the comfort of knowing if my had been there would have been some help.
Lynda J. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Standard
Generali was very efficient at processing my claim and mailing me a check promptly. I did not use Zelle to process my claim Zelle is a third party that I do not trust with my banking information. Zelle is redundant and useless. I suggest Generali continue to process their own claims and eliminate Zelle.
Terrence R. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
Did not have to use insurance so can’t evaluate what would happen if needed.
Joseph M. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
My big problem with the Plan was that it was unclear what coverage I had under the plan. As a senior citizen on medicare and medigap, with very good insurance in the U.S., I wanted to be well covered for serious heath problems arising overseas. For example, what if I had a heart attack or a stroke in France? I think I paid a lot of money, but I really felt the only way I would understand the quality of coverage I had was if I became ill. I feel that Generali should be able to clearly communicate in a much better way the coverage the customer is entitled to.
Ronald B. would
recommend this plan to a friend or relative.
We hope you enjoyed your vacation. We appreciate your feedback. Please see the response from Generali below:
"Thank you for your feedback. We are working to clarify our policy language to make purchases easier. If you have any questions about the policy just purchased, we have dedicated customer service representatives who can clarify the plan terms and conditions specific to your needs. You can reach them at 800-348-9505 or via email at [email protected]."