Travel Insurance Reviews John Hancock Insurance Agency, Inc.
John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Starr Indemnity & Liability Company.
Learn more about John Hancock Insurance.
John Hancock
Bronze
I'm glad I purchased the plan, but I didn't need to use it. So hopefully if I did it would have been good.
Freda E. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Gold
My husband was admitted to hospital a day after we landed in London, on second day of our trip . We had already checked in for the next flight. It wasn't easy to find how to infirm you but I did so by email.
It was nearly impossible to figure out how to actually file a claim. But I persisted, and it has now been paid.
Claim was all by email and attached files. Eventually a check came for cruise part with some asterisks stating a letter would be sent about the medical part. No letter ever arrived! Eventually i sent another email and the claim was processed.
It was nearly impossible to figure out how to actually file a claim. But I persisted, and it has now been paid.
Claim was all by email and attached files. Eventually a check came for cruise part with some asterisks stating a letter would be sent about the medical part. No letter ever arrived! Eventually i sent another email and the claim was processed.
Brenda R. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
cruise
tour
John Hancock
Silver
Just having the insurance was great so that I did not have to worry in case something did happen.
Carol B. would
recommend this plan to a friend or relative.
John Hancock
Silver
I luckily did not have to use my insurance plan but, it was extremely easy to navigate the website. I called a representative to confirm some details and she easily processed my application. Too easy!!
Kristine C. would
recommend this plan to a friend or relative.
John Hancock
Bronze
pleased policy was not utilized!
eugene w. would
recommend this plan to a friend or relative.
The trip included a
cruise
John Hancock
Silver
We have always purchased travel insurance for our cruise vacations, although we have never had occasion to file a claim until this year. Only weeks before our scheduled departure, I had a medical emergency that forced us to cancel our cruise. I called the John Hancock representative and he explained the process and sent me the necessary forms. The process was very simple and allowed me to submit my claim either online or by email. I received full payment for my submitted losses. The cost of the insurance was small when compared to what I would have lost had I not had the insurance. I recommend this coverage to anyone that travels.
Mark L. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
John Hancock
Silver
Didn’t need to use the ins. But it gave me peace of mind
Van Paula . would
recommend this plan to a friend or relative.
John Hancock
Gold
I thank God I didn’t have to use this.
Maria Jennifer C. would
recommend this plan to a friend or relative.
John Hancock
Bronze
Will use JH again on our next trip but will benchmark other providers.
Marc C. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Bronze
Glad I didn't have to use it, but always comforting to know it's there.
Sally B. would
recommend this plan to a friend or relative.