Travel Insurance Reviews John Hancock Insurance Agency, Inc.
John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Starr Indemnity & Liability Company.
Learn more about John Hancock Insurance.
The trip included a
tour
John Hancock
Bronze
Super easy to sign up and the online feedback was great, very helpful rep and no complaints at all!
Joseph M. would
recommend this plan to a friend or relative.
The trip included a
cruise
John Hancock
Gold
We purchased this plan for a cruise in French Polynesia. While there, we had a medical emergency which required care. On our return flight to Los Angeles, the flight was delayed and I arrived too late to make my connecting flight and had to get a hotel room at the airport. We filed two claims for these small costs. We never received payment. HOWEVER, we belatedly called the company, and the representative advised that they had mailed checks. The timing was just when we transitioned from our summer home to our winter home, so the checks were clearly lost, and he confirmed that they had not been cashed. He said that he would stop payment on the original checks and issue replacements, which he did. Bottom line, our claims were honored without dispute. A very satisfactory experience!
Carl E. would
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
John Hancock
Bronze
I felt safe and secure with the coverage.
Kristin D. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
John Hancock
Bronze
If you are anxiety prone or suspect that "foreign" cuisine might be challenging for you, this is protection you should probably consider. Due to our age; my husband's aversion to any food other than basic meat and potatoes and the many different areas we traveled to - including the Amazon, we think this was worth the cost.
Teri P. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
John Hancock
Silver
For many years, I have used insuremytrip to compare and purchase insurance for trips in the US and abroad. I have always been pleased with the plans that have been offered and the price points based on the cost of a trip.
Carl Y. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Bronze
It's difficult to review a plan that one doesn't utilize. I appreciated the "peace of mind" that comes with the purchase.
Robert G. would
recommend this plan to a friend or relative.
John Hancock
Bronze
Fortunately, we didn't need to file any claims, as our trip went pretty smoothly.
Hilary G. would
recommend this plan to a friend or relative.
The trip included a
cruise
John Hancock
Bronze
my bags were delayed 6 hours. I had a 12 hour plan. Not sure if the price difference would be worth it to get a lesser hour delay plan. thankfully didn't need to use the plan but peace of mind knowing we have it just in case
Jeffrey D. would
recommend this plan to a friend or relative.
-
Carol
Thank you for taking time to reply. Your John Hancock Bronze plan provided Baggage Delay for up to a Maximum of $250 / Daily Limit of $250 per person if your baggage was delayed for a minimum of 12 hours. We suggest that you give us a call at (800) 487-4722 prior to your next purchase to discuss your options.Jan 25,2019
John Hancock
Bronze
It is hard to rate an insurance plan that I didn't have to use. However, it seemed to be just what I needed and at a very reasonable cost.
Suzanne P. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Bronze
Only reason I gave 4 instead of 5 stars on the "all items covered" and "promptly and fairly" questions was because the checks I received indicated there was a letter coming AND I expected a third check for incidentals. After waiting till after the holidays and not receiving a third check or a letter I called and found out the letter was actually an email and it had been sent to an incorrect email address. It took a day or so for the email to be resent and it explained that incidentals were not covered by the policy I purchased. The explanation of everything else covered was fair and reasonable.
Roy M. would
recommend this plan to a friend or relative.