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Travel Insurance Reviews John Hancock Insurance Agency, Inc. Bronze

The Bronze plan is the most economical policy offered by John Hancock and includes basic limits of coverage such as Trip Cancellation, Trip Interruption, Travel Delay, Baggage, and Medical coverage. This plan allows you to insure trip costs up to $15,000, making it ideal for insuring smaller, less expensive trips.

To learn more, see the John Hancock Insurance Bronze product page.

Customers rated the John Hancock Insurance Agency, Inc. Bronze plan
4.51 out of 5
1,003
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
John Hancock Bronze
Glad to say our fabulous Alaskan cruise went off without a hitch. It was nice having the piece of mind that we were protected if sometime went wrong.
George M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Bronze
We had booked the same trip last year, but my husband had kidney problems. We had to cancel the trip, and John Hancock paid immediately. Such a relief not to hassle with trip insurance when going through medical issues. This year it was wonderful to know if we needed the help it would be there. Thank you!
James G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Bronze
I received the maximum amount for a claim that was for considerably more, including hotel and meal expenditures. I am generally very happy with InsureMyTrip, but I guess I was not clear on what was actually covered under the Bronze plan. I thought hotels and meals were part of the plan.
James G. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that your trip was delayed due to a flight cancellation. The John Hancock Bronze plan does reimburse additional expenses incurred for an unplanned overnight hotel stay, meals, and transportation.

    Unfortunately, the amount you claimed exceeded the maximum $500 limit on the travel delay benefit.

    Please continue to call InsureMyTrip for assistance in selecting travel insurance plan. We would be happy to help you compare and review policies with a greater maximum limit for travel delay.
    Apr 30,2015
The trip included a
tour
John Hancock Bronze
We have great respect for John Hancock, and were very pleased to find coverage at a significant savings over what was being offered by the tour company. Thankfully, we had no issues, but felt secure with the policy we chose.
Joy B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Bronze
The test of a good insurer and policy is when it is necessary to make a claim. Since I didn't need to, this review should be read in that context.
Margaret F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Bronze
Was satisfied with ease of purchase, coverages, cost. Luckily did not need to file a claim. Will purchase again in future.
Angela B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Bronze
I was pleasantly surprised at how smoothly the claiming process went. Traveling companion was hospitalized unexpectedly, and medically unable to travel. We got the claim form online, and filed the completed form on January 12. We received payment on the claim on January 30.
Dena S. would recommend this plan to a friend or relative.
5 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Bronze
Gave us peace of mind to know we had it.
Gerald M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Bronze
I hope that John Hancock reads customer reviews of there service, especially those who filed a claim. Make it fair and very helpful to people who are seeking financial reimbursement, sometimes companies do not excel in this regard.
bruce s. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. InsureMyTrip works with only the top travel insurance providers. We partner only with companies that offer you the right coverage, great service, reliability, and value. All of the insurance companies on our site are rated highly by the Better Business Bureau, have excellent A.M. Best financial ratings, and receive high marks from our customers.
    Dec 09,2014
The trip included a
tour
John Hancock Bronze
The price was good and I felt reassured having the insurance from a well known company like John Hancock.
Kristen W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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