Travel Insurance Reviews John Hancock Insurance Agency, Inc. Silver
The Silver plan is the mid-level policy offered by John Hancock and may be ideal for families traveling with children, as kids 17 and under are free as long as one parent is covered under the plan. Coverage is offered if you have to cancel or interrupt your trip for a typical covered reason which can range from an unforeseen illness, injury or death to your destination being made uninhabitable by a natural disaster. The Silver plan does offer higher limits of coverage than the Bronze plan for Baggage, Travel Delay, Medical and Emergency Medical Evacuation.
To learn more, see the John Hancock Insurance Silver product page.
The trip included a
cruise
tour
John Hancock
Silver
Peace of mind, but very expensive plan, if someone has to cover 6-8 trips a year comes out to be too expensive.
Need to come out with some yearly plan, covering unlimited trips.
Need to come out with some yearly plan, covering unlimited trips.
Harcharan B. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
John Hancock
Silver
I originally insured my trip right after I booked it. I was under the impression I insured the trip for me and my wife for the total cost for both of us. 10 days prior to the trip I realized my wife was not insured and I was insured for twice the amount of my portion of the trip. I was not allowed to modify my policy to the actual amount and was compelled to cancel and reinsure for half the original amount and as expected, purchase a new policy for my wife. In total, we got less coverage for a bunch more money. I didn't have this problem on previous trips using another company. I'll go back to the other company for our future trips.
Tracie G. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Silver
Fortunately I did not have to use the plan however I found it a good value for a travel insurance plan.
Linda L. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Silver
This plan is not designed to pay for a reasonable claim. It is not worth the time or money.
Jennifer F. would not
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Silver
Presenting the claim was complicated, with having to submit multiple layers of "proof" documents to the claims agent, even though the original information submitted was quite complete. Additionally, the process was very time consuming.
Richard B. would not
recommend this plan to a friend or relative.
John Hancock
Silver
Didn’t have to use the plan but it was good to know I was covered in case something happens.
Joseph W. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Silver
Thank you. I'm glad I did not need the insurance or file a claim, but I felt comforted knowing that we were covered if we did.
Michael R. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Silver
Did not need but it was a good security blanket.
Jacquelin F. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Silver
Filing a claim for my delayed baggage was an ordeal. I was not able to do it online, because of "system problem." When I called the phone number provided on my insurance card, I was transferred four times, before reaching the person who could help me. Then, this person put me on hold multiple times to "check policy details." Overall, I spent over 1.5 hours before finally getting assigned a claim number. Vary frustrating experience.
Magdalena M. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
tour
John Hancock
Silver
I bought the insurance when I made my first down-payment toward a 3-week trip to Ireland and Scotland, so it was expensive. Well in advance of the trip, the Ireland half was cancelled. I notified them immediately, expecting the premium to be reduced accordingly. Nope. Not a bit. I had no idea that was their policy. No doubt if I had increased the trip costs later they'd have charged me more! I followed their rules and got shafted. Not happy, would not recommend them again.
Ellen N. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful