Travel Insurance Reviews Travelex Travel Basic
Travel Basic is a budget friendly plan offering comprehensive trip cost protection as well as coverage for other unforeseen events that may arise during your trip. Coverages include Trip Cancellation and Interruption, Baggage Loss or Delay, Travel Delays, and Emergency Medical Evacuation. Coverage on this plan is primary, meaning you don't have to submit claims through other insurance first.
To learn more, see the Travelex Travel Basic product page.
The trip included a
cruise
tour
Travelex
Travel Basic
We have always used insure my trip for all our travel needs.
Thomas M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Travelex
Travel Basic
I have never had a claim on travel insurance so I cannot say how good it is. How a company pays a claim is the way I would judge the insurance I buy. So up to now I can only say that you do a good job of collecting the premium but how you pay a claim I do not know......
Ramon C. would
recommend this plan to a friend or relative.
Travelex
Travel Basic
We used Travelex for our month long cruise in the South Pacific. Our air arrangements were made by Silversea to Palau. Because of a United delay in San Francisco, we missed the ship and it took us five full days of flying all over the Pacific to join the ship in Vanimo. Travelex reimbursed us completely for the first five days of the cruise. An Excellent and Reliable company.
William P. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Travelex
Travel Basic
The best comment I can make is that I didn't need to make a claim.
Harry K. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Travelex
Travel Basic
We need a cost effective plan that would help out with major expenses, i.e., transportation back to the states. This plan has worked well for us. Provides a feeling of confidence at significantly lower cost than plans provided by the Cruise company or travel agent. Though we have had no claims so cannot provide a review on payments.
Danny H. would
recommend this plan to a friend or relative.
Travelex
Travel Basic
Didn't need the insurance but it made the trip more relaxing to know we were covered.
William B. would
recommend this plan to a friend or relative.
Travelex
Travel Basic
Got sick while on vacation and had to see a doctor and get meds. Travelex re-paid me for all expenses. Excellent job!
Barbara S. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
Travelex
Travel Basic
Insurance Policy is only good when you have a claim & get payment . However, is a good peace of mind when you travel.
Victor C. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Travelex
Travel Basic
Thank goodness, we didn't need to put in a claim, but knowing we had coverage brought peace of mind.
Samuel S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Travelex
Travel Basic
We lost our home in the California wildfires and the many loops they put us through to try and create paperwork we did not still have as it was burnt in the fire was so very distressing to us. There was little to none empathy from the company. They made us feel that we were not being truthful with them. Will never use Travelex again and will be passing the poor service that we received to all our friends and family.
Lynda A. would not
recommend this plan to a friend or relative.
5 of
6 people found this review helpful
-
Carol
Thank you for taking the time to submit your review. Travelex has responded to your review as follows:
"We want to thank you for taking the time to voice your concerns and we are sorry to hear about your home being burned in the California wildfires.
Please keep in mind that insurance is highly regulated. In order to validate coverage, completed claim forms and documentation are an important part of the claim process as it relates to the specific conditions, as listed in the plan purchased. Once all documentation was received, the Claim Representative promptly assessed the claim and payment was released on November 20, 2017 (within 6 days). We have confirmed that both checks were cashed in December 2017.
If this information is not accurate, and you did not receive and cash the checks please contact the Claim Administrator at 1-866-968-2061, Monday-Friday, 7:30am-7pm CST."Jan 03,2018
On behalf of Travelex, we thank you for your customer loyalty.