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Travel Insurance Reviews TravelSafe

TravelSafe Insurance has become the industry leader in travel insurance products through innovation, experience and excellent customer service. Since 1971, they have marketed and administered the most comprehensive policies available in the industry and lead the way in developing new solutions for the insurance needs of travelers.

Learn more about TravelSafe Insurance.

Customers rated TravelSafe
4.55 out of 5
1,886
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
TravelSafe Classic Plus
Paid my $-was insured-didnt file a claim. SOOOOO in essence I cant really say how satisfied I was
Beverly H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
TravelSafe Classic Plus
I have purchased travel insurance in the past but never filed a claim. In 2017 me and my wife planned to take a Mediterranean cruise and I purchased insurance from TravelSafe. Shortly after we put down our deposit and purchased plane tickets we found out my wife was pregnant. Since she would be in the third trimester at the time of the cruise, we decided to cancel our plans. I filed a claim with TripMate (they process the claims for TravelSafe) under the "cancel for any reason waiver" since pregnancy is not a covered medical condition.
Pros: As specified in the insurance contract, they did reimburse us for 75% of the cost of our plane tickets and trip deposit. Also, their price was reasonable relative to the other plans I looked at when I was shopping for trip insurance.
Cons: It did take them about three months to process the claim and for me and my wife to receive a check, even though it was a relatively simple claim. I don't know if that's standard for the industry. I didn't think the amount of paperwork was unreasonable, but I found it odd that they made me submit a bunch of tour information and then asked our travel agent for the exact same material. Luckily, our travel agent was willing to answer their questions and provide the information, even though we did not purchase the policy through her. If our travel agent decided not to answer their questions would we still have had our claim approved?
Matthew S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Carol
    Photo
    Special thanks to your travel agent who assisted you in gathering the necessary documents. Although we cannot predetermine a claim, you could also have requested assistance from a claim advocate at InsureMyTrip who would have acted as your intermediary during the claim process.
    Nov 18,2017
The trip included a
tour
TravelSafe Classic
Well here is the thing - we didn't use the insurance, some it's hard to say how good is. The packages sounds good, and seems to cover what we might need. On our trip we had three occasions where I was relieved I had purchased the insurance. On our way to Europe, our flight was severely delayed and we missed our connection in Paris. Thankfully there was a flight just an hour later, so we were fine. Next, we had an event at the Eiffel Tower where it was evacuated because of a crazy person with a knife. Had something happened to us, the insurance would have come in handy. Then on our return trip, again in Paris, the terminal was evacuated because of a bomb scare. That ended up being chaotic, but we still made our flight and all of our luggage arrived safely too. The upshot is, travel isn't what it used to be. It's a good idea to get coverage if you plan on going anywhere these days. A lot of crackpots out there are looking to disrupt daily life. Don't let them. If thy do manage, have your coverage ready so you're not stuck somewhere.
William M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
TravelSafe Classic
The best thing about the plan was the peace of mind because I did not need to use it.
Norman P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
TravelSafe Classic
I was pleasantly surprised with the fantastic service you've provided! I've used other Insurance companies, and they were no way matching the kind, curteous, caring reps that took care of me. Your Rep answered my questions and helped me to truly understand it all!
I will definitely be using this Insurance from now on.

Many thanks.
Ann W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
TravelSafe Classic Plus
Someone had to cancel and claim was handled quickly.
Steven A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
TravelSafe Classic
This was a very good plan for what I needed. Thankfully I did not need to use it but was very sure if I had, I would have been covered. Too many people neglect to take out insurance, thinking it will never happen. I buy insurance hoping I will never have to use it but it gives peace of mind knowing it is there if needed!
Rebecca B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
TravelSafe Classic
What you are not told when you purchase a plan to cover your nonrefundable plane fare is that, if you have to cancel your trip, the airline will charge you a change fee and give you a credit for the rest of the fare you paid, and, since you have a credit, the insurance company will only cover the change fee. Your alternative, according to the insurer, is to tell the airline you don't want the credit, but then if for some reason the insurer doesn't pay, you've lost that money.
Neal M. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We appreciate you using InsureMyTrip for your travel insurance needs. We are sorry to learn that you were unable to travel and are dissatisfied with this policy. The claims administrator is required to adjudicate claims based on the terms and conditions of the policy. In the future, please consider contacting the claims department immediately after suffering a loss to receive the claims procedure. Please call us at 800-487-4722 if you have any questions or concerns. We would be happy to assist you.
    Nov 13,2017
The trip included a
cruise
TravelSafe Classic
Consumer friendly and so easy to obtain an immediate quote with many options to choose from.
James D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
TravelSafe Classic
Didn’t need to file claim every time I have used your service but felt safe knowing if something unexpected happened we would be covered.
Peace of mind.....slept and vacationed well!!
Noel A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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