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Travel Insurance Reviews TravelSafe

TravelSafe Insurance has become the industry leader in travel insurance products through innovation, experience and excellent customer service. Since 1971, they have marketed and administered the most comprehensive policies available in the industry and lead the way in developing new solutions for the insurance needs of travelers.

Learn more about TravelSafe Insurance.

Customers rated TravelSafe
4.55 out of 5
1,990
ratings and reviews
96%
recommended
Sort by
Cruise
Filed claim
TravelSafe Classic
It was nice to compare plans. and when I had a question and called your customer service number, I got immediate, great attention. She actually found me a better priced plan for what I needed. I travel a lot, so I will use your services again!
Jenny Callicott W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
TravelSafe Classic
did not use the coverage
Kim F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
TravelSafe Classic
I didn't need it but it sure provided peace of mind since our cruise was right after Hurricane Matthew.
Barbara M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
TravelSafe Classic
I have no noteworthy impressions in that I did not need to file a claim. Given my age it is unfortunate that insurance is so expensive.
William N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
TravelSafe Classic
I almost always purchase trip insurance and have done so for over 20 yrs. Fortunately, I have only had to file about 4 claims over many years, with the prior 3 reviewed and paid quickly. This was my first experience with this company ("Trip Mate" was the claims administrator for this company) 1st, reply to my claim took much longer than my other claim experiences. The company requested more documentation during the process, which I provided, then was ultimately denied. I challenged the claim (again, after a long wait) and still payment was denied. The claim was a medical expense, and being an ethical doctor in the medical field knowing what care was required, I was able to keep claim amount to a minimum. ALL REQUESTED documentation was provided, but company decided to "interpret" plan provisions in their favor. Not enough of an amount to bother with anything legal, just disappointing ... Will pay a little more next time and go with a larger company.
Jeanne S. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Zac
    Photo
    Thank you for using InsureMyTrip for your travel insurance needs. We appreciate your feedback on the policy. We hope that fellow travelers find this review helpful.

    The TravelSafe Classic plan covers up to 100,000 USD per person for unforeseen, accidental injuries or emergency illnesses, which first occur during the insured trip. Only covered expenses incurred during the trip will be reimbursed. Expenses incurred after the trip are not covered. Please note that this is travel insurance industry standard.

    Please call us at 800-487-4722 if you have any questions about the TravelSafe Classic plan, emergency medical coverage, or any travel insurance products on our website.
    Nov 07,2016
The trip included a
cruise
TravelSafe Classic
Plan was much better than the one offered by Cruise Line or Travel Agent. Cost was comparatively the same.
Herbert M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
TravelSafe Classic
It's always good when you don't need to use your insurance but we were so glad we had gotten it with insurermytrip.com, they talked us through all the choices to help us get the right insurance for our trip at a very affordable price. We will use them for all our trips.
Thanks for making our trip worry free
ken m. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
TravelSafe Classic
Agents we're easy to work with & very helpful. Would recommend just in case, you never know....
Michael C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
TravelSafe Classic Plus
Our grandson contracted the norovirus while on our cruise. He went to the emergency room in Miami upon disembarking. His regular health insurance plan has a $150 deductible for ER visits. TravelSafe reimbursed the cost of the ER deductible. I found it odd that TravelSafe required us to submit a copy of our credit card statement as proof that we paid for the policy. I would have expected them to already know if the premium was paid. But they reimbursed the $150 without any problems. We would use them again.
Michael P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Carol
    Photo
    Thank you for your comment. We are pleased to hear that you received your reimbursement. As for the company's request for a copy of your credit card statement, proof of payment is required by all carriers including TravelSafe if you wish to receive reimbursement.
    Sep 29,2016
The trip included a
tour
TravelSafe Classic
This review doesn't really mean much in the sense I didn't have to use/file a claim. Let's say it gave me peace of mind, but the real test would be if the policy/coverage actually did what I bought it for.

The ease of actual purchase of coverage/policy means nothing. Working when needed does!

Would I buy again, Yes. More important though, I hope I never have to use it.
Tim B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
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