Travel Insurance Reviews John Hancock Insurance Agency, Inc. Silver

The Silver plan is the mid-level policy offered by John Hancock and may be ideal for families traveling with children, as kids 17 and under are free as long as one parent is covered under the plan. Coverage is offered if you have to cancel or interrupt your trip for a typical covered reason which can range from an unforeseen illness, injury or death to your destination being made uninhabitable by a natural disaster. The Silver plan does offer higher limits of coverage than the Bronze plan for Baggage, Travel Delay, Medical and Emergency Medical Evacuation.

To learn more, see the John Hancock Insurance Silver product page.

Customers who have rated the John Hancock Insurance Agency, Inc. Silver plan
4.60 out of 5
87
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
John Hancock Silver
The coverage was customized to our trip. I'm glad we didn't have to use it.
Santiago M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
John Hancock Silver
need a simpler explanation of what is covered!
Thomas F. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Zac
    Photo
    We appreciate you taking the time to provide us with your feedback. InsureMyTrip has knowledgeable, licensed representatives that are available to provide you with assistance Monday-Friday from 7am EST until 12am EST and Saturday-Sunday from 9am EST until 9pm EST. For future purchases, it may be helpful to contact our office at 800-487-4722 where we would be happy to provide you with a detailed explanation and further interpretation as to what the plans offer.
    Jul 19,2016
John Hancock Silver
Thankfully we didn't need to use the policy, but the InsureMyTrip representative recommended the perfect coverage for what I needed and my budget.
Susan E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
John Hancock Silver
This website was easy to use, I found a plan to buy at a reasonable price, they emailed me my information again right before the trip. I did not need to use it, fortunately!
Yvette C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
John Hancock Silver
I didn't file a claim so I didn't deal directly with John Hancock. I chose this plan because John Hancock had high ratings and the price was good.
Wendy M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
John Hancock Silver
As always we purchase trip insurance when going on a tour in case of emergency In the hopes we never need it. This time we had to file a claim because we lost a day of our trip due to the norovirus that spread thru our bus tour. Over half the group took ill and we were even quarantined to our hotel room one day. A doctor was summoned to the hotel and visited 13 rooms who were stricken. We submitted a trip interruption claim as well as the doctors bill and cost for medication. We had the John Hancock Silver plan which was underwritten by American Home Insurance Co. They reimbursed us for the lost day and doctors bill as well as the cost of medication. We were very satisfied with the service.
I highly recommend them.
Robert G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
John Hancock Silver
I actually bought this plan for two different trips. The first time I bought it we had to cancel our trip at the last minute due to my husband getting unexpectedly sick. I called in, spoke to a live person, got the claim form, and started cancelling all our plans. The claim form had to have a short section completed by the doctor and the rest I filled out. While the form did require a significant amount of paperwork (pulling original reservation receipts, credit card receipts, cancellation emails, etc.) and took me probably a good 3-5 hours to complete (and I am a fairly organized traveler with all of this stuff handy - but it was a two week trip with multiple vendors organized over several months so had lots of documents to locate), I could not have been happier with the end result. 100% reimbursement of my claims, no issues whatsoever. I received a check in the mail a few weeks after submitting my form. They covered my nonrefundable fares, change fees for the airlines, hotel deposits, etc.

I was extremely happy with the coverage and would definitely buy this coverage again having had the worst happen and come through relatively unscathed. The insurance more than paid for itself as I was not out of pocket anything for the missed trip other than the cost of the insurance itself.
Melissa M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
tour
John Hancock Silver
We luckily did not need our travel insurance. I found this policy to be the best price for the coverage.
Sonya W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
John Hancock Silver
I was thankful I didn't need to use my plan but was grateful that I had the coverage if I would have had to use it.
Janice P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
John Hancock Silver
Whenever we travel we use Insuremytrip and always feel secure with the knowledge that our trip is fully insured. We choose John Hancock because it fulfilled all of our requirements.
Harold H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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