Travel Insurance Reviews for John Hancock Insurance Agency, Inc. Silver


The Silver plan is the mid-level policy offered by John Hancock and may be ideal for families traveling with children, as kids 17 and under are free as long as one parent is covered under the plan. Coverage is offered if you have to cancel or interrupt your trip for a typical covered reason which can range from an unforeseen illness, injury or death to your destination being made uninhabitable by a natural disaster. The Silver plan does offer higher limits of coverage than the Bronze plan for Baggage, Travel Delay, Medical and Emergency Medical Evacuation.

To learn more, see the John Hancock Insurance Silver product page.

Customers rate the John Hancock Insurance Agency, Inc. Silver plan
(4.56 out of 5)
based on 160 ratings and reviews.
99% of customers would recommend this plan to a friend or a relative.
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Filed claim
The trip included a
John Hancock Silver
It seemed like a value for the coverage we received, but without having used it, I can't really offer much of a review.
Derrick W. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
John Hancock Silver
Difficult to evaluate as I had no claim.
Barbara L. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
John Hancock Silver
I can't comment on how well the plan covered my medical expenses since I had no claim. Until you have a claim I believe you don't know how good a plan is. I needed a plan to cover helicopter skiing and this one was reported to do so.
John F. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Carol
    Photo
    The John Hancock Silver plan does cover helicopter skiing with the inclusion of the Hazardous Sports Option. This rider, when added to the policy for an additional premium, provides coverage for "leisure and non-professional sports activities in: bungee cord jumping; rock climbing; mountain climbing up to 4,572 meters (15,000 feet), scuba diving for Qualified Divers up to a maximum depth of 40 meters (131 feet) and for Unqualified Divers up to a maximum depth of 30 meters (98 feet), white or black water rafting (Grades 1-4), back country or off-trail skiing or snowboarding (except as designated unsafe by the resort management), parachuting or skydiving, helicopter skiing, extreme skiing or snowboarding; spelunking or caving.
    Jan 13,2016
John Hancock Silver
Very happy with the price and also very happy that we did not need to use the policy.
WILHELMINA M. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
John Hancock Silver
Thankfully a claim was not required on this trip, but relieved to have had it if a need arose.
Linda D. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
John Hancock Silver
Cannot say much because, fortunately, I had no claims. The plan however covered my needs at a very reasonable cost.
Richard S. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
John Hancock Silver
I didn't use the John Hancock Silver plan (thank goodness), but getting the plan was easy and prices were competitive.
Lynne P. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
John Hancock Silver
I wanted to add the option for coverage for "Cancellation For Any Reason" 2 weeks before the trip, but was not allowed to. Disappointing.
John M. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. The John Hancock Silver plan offers an optional Trip Cancellation For Any Reason benefit which can be added onto the policy for an additional premium if selected within 14 days after making the initial trip payment. Unfortunately, the benefit was not selected at the time of purchase, and was not requested until more than 14 days following the initial trip payment.

    Cancel For Any Reason reimburses between 50% - 75% of the pre-paid and nonrefundable trip cost insured if:

    1) the policy is purchased with the benefit included within 10-30 days after making the initial trip payment (time frame depends upon specific policy)

    2) the full cost of all non-refundable prepaid travel arrangements in insured on the policy

    3) the trip is cancelled at-least 2 days prior to the Scheduled Departure Date.

    Please let us know if you have any questions. Our representatives are available 7 days a week by calling 800-487-4722.
    Dec 01,2015
The trip included a
John Hancock Silver
Had to cancel a vacation and process a claim due to unexpected hip surgery prior to the Inca Trail / Machu Picchu trek. Received a full refund for my trip promptly!
Genevieve H. would recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
John Hancock Silver
We did not read the plan details and were unable to claim for flight delay. If I would have kept the receipts, I may have had a covered claim. Travel insurance is worth purchasing for peace of mind.
Hari A. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
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