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Travel Insurance Reviews AIG Travel

AIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.

Learn more about AIG Travel.

Customers rated AIG Travel
4.57 out of 5
7,425
ratings and reviews
97%
recommended
Sort by
Cruise
Filed claim
The trip included a
cruise
tour
AIG Travel Travel Guard® Preferred
Happy to say my trip was excellent. No need to make a claim!
But all representatives of AIG were very helpful in answering lead up questions to trip!
Thank you to all!
Sincerely,
Dan B
Daniel B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard® Preferred
I was fortunate not to have to use the insurance. I did email a few questions after the purchase of the plan and prior to the trip and all my questions were answered promptly. I am very happy about the customer service in that area.
Sylvia O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard® Essential
It is hard to write a review when we didn't use your service. Yes, we bought the policy, but, thankfully, did not need to use it. If I ever have to file a claim I will write a review. But hearing from a friend, you are not easy to work with.
Mary D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard® Essential
Thankfully I did not have to file a claim, but I felt comfortable knowing I was covered had something happened on my long weekend trip
Etienne B. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard® Essential
I incurred expenses due to a lengthy flight delay that involved thunderstorms in NJ and then a flight control bottleneck. AIG denied my claim saying that air traffic control issues are an excluded cause. I don't doubt that but why? It feels like they deliberately planted odd loopholes to save themselves some $ and I'm feeling like "why do I even buy travel insurance?!"
Vincent S. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Kaylie
    Photo
    Dear Valued Customer,

    Thank you for your feedback. AIG has provided the following response.

    "Thank you for providing this review and I’m sorry to hear that your travel plans were interrupted while away. The term ‘Air Traffic Control’ does not appear in the exclusions of our Essential plan. Our Essential plan does carry Trip Delay benefits for situations where Inclement Weather causing a delay of 12 or more consecutive hours. Documentation must be provided to support the claim. I would recommend that you contact our Claims Call Center in order to review the claim determination in greater detail. Our Claims Call Center can be reached at 855-668-7303."

    Oct 17,2024
The trip included a
cruise
tour
AIG Travel Travel Guard® Preferred
Did not need it, but good to know it was there if we did.
Adam P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard® Essential
Great company
Kathy C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard® Essential
Usually, you can rate / judge specific plan when you have to make a claim. Otherwise, your review is based only on the coverage described.
ANNA V. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard® Preferred
Fortunately I didn’t have to use your coverage….but it was nice to know I was covered if I needed it…….
Connie M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard® Preferred
Did not need coverage but gave me peace of mind.
Sheryl M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
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