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Travel Insurance Reviews AIG Travel Travel Guard Basic

The Travel Guard Basic plan is the most economical of the four comprehensive trip cost protection plans offered by AIG Travel and may be ideal for travelers on a tight budget who want coverage in the event they have to cancel or interrupt their trip. Other coverages include Travel Delay, Medical, and Emergency Medical Evacuation. Options include Accidental Death (Flight) and Rental Car Collision. 24-hour Assistance is included. Leave your Travel Guard insurance review below.

To learn more, see the AIG Travel Travel Guard Basic product page.

Customers rated the AIG Travel Travel Guard Basic plan
4.54 out of 5
2,153
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
We are grateful that we did not need to use this insurance coverage. It was easy to sign up for and gave us peace of mind. However; not using it makes in unable to comment on how easy/hard it is to collect, if needed.
Janyce A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
Fortunately I never had the occasion to use the policy. My mind was at ease the entire time that I was away on my vacation just knowing that should an event arise I had coverage! This is especially true when traveling through Europe, and the UK.
Robert S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
Have previously used AIG Travel Plans before and found the coverage could be tailored to where we were going and the desired level of protection we felt to be necessary.
Dayton R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Basic
This trip insurance was a Godsend! My niece and I had planned to take a two-week vacation/cruise through Greece, Italy, and Barcelona toward the end of August. On August 8, my dad suffered a stroke, so we canceled our trip so we could care for him. Filing the claim was relatively easy online and Tammy, my adjuster, was very prompt and helpful. As soon as they got the paperwork they needed, they settled my claim almost immediately and very fairly. This covered everything, including the nonrefundable tours that I had booked. I always buy travel insurance for major trips and have never needed it until now. I'm so glad I got it and that I booked with this company. Highly recommend!
Jamie W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard Basic
Bought the plan before our trip to the Bahamas. Had no clue there was a storm about to turn into a hurricane when I purchased it. Read the fine print and it says you have to purchase the plan before the hurricane is named and I guess that had happened the week before. Lost two days of vacation and this plan did not cover it.
Mark H. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Kyle
    Photo
    Thank you for providing feedback on this plan.

    We are sorry to learn that you had lost 2 days of your trip. For most policies, coverage would only apply if the reason you file a claim is considered unforeseen at the time of purchase. Once a storm or hurricane is known, coverage on a new policy would be reduced or no longer apply for a claim related.

    We always recommend that you contact us directly at 1-800-487-4722 if you have any main concerns when insuring your trip. Our licensed representatives are available 7 days a week and can assist in finding you an appropriate policy for your travel needs.
    Sep 20,2017
AIG Travel Travel Guard Basic
We did not need to use our AIG insurance but glad that I had it. Watching the coverage on Irma I am grateful we were home before the storm but know the timing could have caught us.
Gregory D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
Didn't need it, glad I had it.
paul s. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
Did not file a claim this time. But on previous trip two years ago I did and was pleased that my claim was paid in full.
Douglas F. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
The year before when I purchased a plan we got some emails telling us about coverage, how to file a claim including contact numbers and other useful stuff. After this plan was purchased, we didn't hear anything after the premium was collected.
Carole S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Kyle
    Photo
    Thank you for your feedback on the policy. After purchase, AIG Travel Guard emails a purchase confirmation which can be printed and carried with you on the trip. This confirmation includes the purchase details, contact information, and schedule of benefits. InsureMyTrip.com will also provide you with a coverage confirmation email that will provide your claims phone number and mailing address. In the future, if you do not receive or are unable to locate the purchase confirmation, please call us at 800-487-4722. We are available 7 days a week.
    Sep 11,2017
  • North East Team
    AIG Travel
    Photo
    Thank you for your feedback and we are sorry to hear you did not receive your confirmation. If you would like to reach out we are always happy to resend confirmations either via email or US Postal Service as it of the utmost importance that you receive the details of your policy. Our World Service Center is available 24 hours a day at 800-826-1300. We would be happy to verify your information so we can be assured that these important documents are made available to you.
    Sep 12,2017
The trip included a
tour
AIG Travel Travel Guard Basic
For an expensive trip great peace of mind to have basics covered and medical if you need it at a lower price than travel agents have charged me in past.
Barbara W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
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