Travel Insurance Reviews AXA Assistance USA Gold
The AXA Assistance USA Gold plan offers travel insurance, travel assistance, and concierge benefits. It provides coverage for a variety of concerns, such as changes during your travel due to inclement weather, bankruptcy of a travel supplier, and much more.
To learn more, see the AXA Assistance USA Gold product page.
The trip included a
tour
AXA Assistance USA
Gold
Since we had no claim, as usual, it is hard to evaluate how the service is if we ever do have a claim. One must always read the fine print in policies, though, as even "Cancel For Any Reason" may not mean that.
We have used Insure My Trip many times.
We have used Insure My Trip many times.
William G. would
recommend this plan to a friend or relative.
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Crystal
AXA Assistance USA
Thank you for taking the time to provide a review of your purchase. We appreciate your comments and continually use customer feedback to improve our products. In the future, you may call us so we may assist you in finding the best policy and benefits to fit your travel needs. We hope you will consider us again for future travel.Dec 02,2015
The trip included a
cruise
tour
AXA Assistance USA
Gold
Always great to work with
Dolores W. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Gold
I've used AXA Assistance USA Gold plan twice, both times I had to use it unfortunately. Once for a trip delay caused by the airline, another time for an illness. Both times they processed it relatively quickly, were very kind over the phone, and fulfilled our claim. I recommend AXA Assistance and will continue to use them for my travels.
Jessica M. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
cruise
tour
AXA Assistance USA
Gold
Was the most coverage for the best price.
Anita B. would
recommend this plan to a friend or relative.
AXA Assistance USA
Gold
I didn't file a claim this trip but did file a claim last year. I used them again this year as the service and claim process was very easy and know hassle and all. I will always use this company when I travel as they were timely and efficient with my claim with great customer service.
Tiffany P. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
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Crystal
AXA Assistance USA
Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Nov 11,2015
The trip included a
tour
AXA Assistance USA
Gold
A week before leaving on a 3 week trip to Japan I suffered an accident that required surgery and was obliged to cancel the trip. Everyone I spoke to prior to filing the claim was delightful and helpful. The forms were not difficult to fill out nor was the supporting documentation that is required unreasonable. The claim was promptly acknowledged and processed within the stated timeframe (about 30 days). Payment will be prompt and comprehensive. I am very highly satisfied and would recommend this plan. It is a good value for the cost and allows me to rebook the trip next year.
Barbara M. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
AXA Assistance USA
Gold
Good value.
Mary P. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Gold
I truly cannot say how good or bad the plan was since I, fortunately, did not have to use it.
Steven B. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Gold
Thankfully I did not need to use the coverage during my recent trip to France. But I do want to say that it gave me great peace of mind to know in the event a situation occurred requiring me to use the plan, it was available to me. If I travel out of the country again, I will purchase a plan. Also, I would recommend it to anyone asking.
Suzanne S. would
recommend this plan to a friend or relative.
AXA Assistance USA
Gold
Fortunately, I did not have to put in a claim.
Patricia N. would
recommend this plan to a friend or relative.
Trip Cancellation reimburses 100% of the pre-paid and nonrefundable trip cost insured on the policy if the trip is cancelled for a listed covered reason.
Cancel For Any Reason is an optional benefit which can be purchased in addition to Trip Cancellation. If the eligibility requirements are met, the benefit is selected and paid for, the customer can cancel their covered trip for any reason. Any reason does mean any reason.
Cancel For Any Reason benefit reimburses between 50%-75% of the pre-paid and nonrefundable trip cost depending on the policy.
In general, Cancel For Any Reason is applicable if:
1) the policy is purchased with the benefit included within 10-30 days after making the initial trip payment (time frame depends upon specific policy)
2) the full cost of all non-refundable prepaid travel arrangements in insured on the policy
3) the trip is cancelled at-least 2 days prior to the Scheduled Departure Date.
Please let us know if you have any questions. Our representatives are available 7 days a week by calling 800-487-4722.
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