Travel Insurance Reviews Crum & Forster - Travel Insured International Worldwide Trip Protector Lite
The Worldwide Trip Protector Lite plan is the most budget-friendly plan offered by Crum & Forster - Travel Insured International. This comprehensive travel insurance plan includes the most basic coverage of their three plans.
To learn more, see the Crum & Forster - Travel Insured International Worldwide Trip Protector Lite product page.
The trip included a
cruise
C&F Travel Insured International
Worldwide Trip Protector Lite
Easy on line application. Reasonable cost as compared to other plan options. Will use again for my next upcoming trip
Ronald T. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
C&F Travel Insured International
Worldwide Trip Protector Lite
Since we had no reason to make use of our insurance plan or visit with those responsible for communicating about the plan, we can only say we felt it met our need -- should we have had one.
Laurelyn C. would
recommend this plan to a friend or relative.
The trip included a
tour
C&F Travel Insured International
Worldwide Trip Protector Lite
I felt that the representatives on the phone were not helpful at all. I had to call several times and finally sent a complaint via email to customer support before I got my claim approved. I felt they hassled me unnecessarily on what was clearly a viable claim and they kept requesting more and more info from our doctors. I'm lucky my doctors were accommodating to their requests. I felt the rep started with "I don't believe this claim" and worked backwards to keep us from being approved; hoping we would give up. I won't use this company again even though we travel often.
Steven E. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
-
Mike
Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We are pleased that you ultimately received reimbursement of your loss. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.Jun 18,2018
The trip included a
cruise
tour
C&F Travel Insured International
Worldwide Trip Protector Lite
Money well spent. I was confident that if anything happened, then I was covered financially since this was the largest purchase for a vacation for me.
Rodney K. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
C&F Travel Insured International
Worldwide Trip Protector Lite
I bought coverage for 3 families so I didn’t have to worry about my Grandchildren on our Family Cruise. Our policies covered everything I wanted included; gave me peace of mind at a very reasonable price. I’m a Nurse and very aware of the high cost of healthcare. I have 4 more trips planned within the next year and will be purchasing coverage again and again with Insure My Trip.
Susan W. would
recommend this plan to a friend or relative.
The trip included a
tour
C&F Travel Insured International
Worldwide Trip Protector Lite
I was pleased with the cost and coverage, which I didn't have to use, but I felt safe and secure.
Miriam D. would
recommend this plan to a friend or relative.
C&F Travel Insured International
Worldwide Trip Protector Lite
Very satisfied with your service.
Myrtle J. would
recommend this plan to a friend or relative.
The trip included a
tour
C&F Travel Insured International
Worldwide Trip Protector Lite
Two big problems:
- I called twice to clarify if a family member’s illness would be a covered item. I got two completely different answers on the two calls. This directly impacted my decision whether to proceed with our trip or not, so having inconsistent responses is unacceptable.
- On my first call, when I asked if my situation would be covered, the rep said she couldn’t tell me for sure, and the only way to find out is to cancel the trip, submit the claim, and then see if the claim is approved or not. That places the insured in a horrible position of risking thousands of dollars in travel costs if the claim is ultimately not covered.
- I called twice to clarify if a family member’s illness would be a covered item. I got two completely different answers on the two calls. This directly impacted my decision whether to proceed with our trip or not, so having inconsistent responses is unacceptable.
- On my first call, when I asked if my situation would be covered, the rep said she couldn’t tell me for sure, and the only way to find out is to cancel the trip, submit the claim, and then see if the claim is approved or not. That places the insured in a horrible position of risking thousands of dollars in travel costs if the claim is ultimately not covered.
Lance F. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Mike
Thank you for your feedback. We are sorry to learn that you are dissatisfied with the service you received. We strive to provide a superior level of customer service, including interpretation of travel insurance benefits and exclusions. While we cannot predetermine the outcome of a claim, we aim to provide a clear understanding of what travel insurance is designed to cover.
C&F Travel Insured International Worldwide Trip Protector Lite has the following number one covered reason to cancel or interrupt your trip:
"1. Your, Your Family Member’s, Your Traveling Companion’s, Your Traveling Companion’s Family Member, Your Business Partner’s or Your Business Partners Family Member’s death, which occurs before departure on Your Trip;"
The claims administrator is required to adjudicate claims based on the terms and conditions of the policy. Unfortunately, in no event can a claim be predetermined, as you would be required to provide Proof of Loss to determine appropriate coverage. This plan does not include a Pre-existing Conditions Waiver and in the event of a claim there would be a look back period of 60 days that applies to You or Your Traveling Companion, Business Partner or a Family Member.
We understand that the claims process can be frustrating and we would be happy to speak with you further about your experience and/or provide any clarification of policy terms and conditions. We do want you and fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.Jun 12,2018
C&F Travel Insured International
Worldwide Trip Protector Lite
Obtained the policy to cover our business class airfare to/from Europe.
Ann C. would
recommend this plan to a friend or relative.
The trip included a
cruise
C&F Travel Insured International
Worldwide Trip Protector Lite
Good plan, no claims, no problems
Barnabas K. would
recommend this plan to a friend or relative.