For a better experience, our site works best in Chrome, Firefox, & Edge.
Call us

Travel Insurance Reviews Generali Global Assistance Premium

The Premium plan provides travelers with the highest level of coverage of the 3 comprehensive plans offered by Generali Global Assistance. This plan offers comprehensive trip cancellation and trip interruption coverage if you have to cancel or interrupt for one of the listed covered reasons, additional Cancel for Any Reason to residents of most states if all eligibility requirements are met, and world-wide emergency assistance services.

To learn more, see the Generali Global Assistance Premium product page.

Customers rated the Generali Global Assistance Premium plan
4.54 out of 5
2,058
ratings and reviews
97%
recommended
Sort by
Showing
Cruise
Filed claim
Generali Global Assistance Premium
I didn't use this plan, but it was nice to know that it was available if I'd needed it.
Sharon P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
It was the first time that I purchased medical insurance before a trip. It was great going on a trip and not have to worry about unexpected medical expenses.
Mildred K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
This plan gave us peace of mind with the higher limits other carriers didn't offer. Car rental was a plus.
MICHAEL A. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
Purchasing this protection plan gave me peace of mind. I was able to travel and not worry about the what ifs.
Noreen S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
The plan was exactly what I was looking for in terms of both coverage and cost. The coverage was clearly explained so I felt like I understood what I was getting. I only had one question which I thought of immediately after I paid for the plan and I tried to call customer service. My flight left at night on the 12th but I didn't arrive home until the 13th and I used the departure date on my plan as the end date. My question was, would I be I covered if anything happened on the 13th? So in other words should I have extended my coverage date through the 13th even though I was already en route? When I called and followed the prompts, I got to the place where the recording said someone would be with me and then my call was disconnected. It was late and I was tired so I never called back. Thankfully, I didn't have to use the coverage but there was a hint of doubt that troubled me as to the level of service I might expect.
Violetta A. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We advise that travelers insure from the day they leave home, through the day they return home. In your case, July 13th would have been the preferred return date. In the future if you need to amend your policy, you can call us at 800-487-4722 or email us at [email protected]. Our customer service is open Monday-Friday from 7am-Midnight ET and on weekends from 9am-9pm ET.
    Jul 15,2014
Generali Global Assistance Premium
Fortunately we didn't have to file a claim but it was reassuring to have coverage if needed.
Gerald D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
We were "stranded" in Alaska. The representatives at CSA helped find a physician and followed me through the whole process. Their help was a "value add".
David F. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
I have used this in the past where we needed coverage and got advice all the way in France! They were very helpful and saved our trip. Easy reimbursement. Will continue to use.
Seth B. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
I like the plan. We will most likely use it again.
Karin F. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
I was glad I had the policy. I felt if I needed it, I would be satisfied. I just feel the plans are very expensive. I am thankful I didn't have to use it.
Lynda F. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.71)
  2. International SOS
    (4.67)
  3. Berkshire Hathaway Travel Protection
    (4.64)
  4. Medjet
    (4.63)
  5. Trawick International
    (4.61)
  1. Berkshire Hathaway Travel Protection
    (4.49)
  2. Travelex
    (4.44)
  3. GeoBlue
    (4.43)
  4. John Hancock Insurance Agency, Inc.
    (4.28)
  5. AIG Travel
    (4.27)