Travel Insurance Reviews HTH Worldwide
Founded in 1997, Worldwide Insurance Services helps global travelers and expatriates to identify, access and pay for healthcare, all around the world. Based on state of issuance and the plan selected, WIS offers two leading brands: HTH Worldwide and GeoBlue, both bringing innovative healthcare services and insurance to international travel, expatriate living, study and commerce.
Learn more about HTH Worldwide.
HTH Worldwide
TravelGap Voyager
I was on a hiking trip in northern Italy, and fell while descending a peak one morning. When I fell I tore both my quadriceps tendons, needing a rescue helicopter to take me to a hospital. The medical care/copter ride was tremendous in Italy. When I got back to US I filed a claim with this company- it took them almost 9 weeks for them to deny my request for the rescheduled plane ride home, and the fact that I had to travel business class (my legs were in a straight brace, and couldn't bend them. I lost close to $6000 for the rescheduled plane. Avoid this company at all cost! Terrible customer service and terrible coverage
michael f. would not
recommend this plan to a friend or relative.
The trip included a
tour
HTH Worldwide
Trip Protector Classic
Had no issue on my trip so I didn’t have to make any claims.
Gwen S. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
tour
HTH Worldwide
TravelGap Excursion
Thankful the coverage didn’t need to be utilized. It provides peace of mind while abroad. Fair price
Dennis R. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
HTH Worldwide
TravelGap Excursion
I didn’t need to use it so I have no idea how good it is or could have been no can only provide feedback on ease of acquiring.
Patrick C. would
recommend this plan to a friend or relative.
HTH Worldwide
Trip Protector Classic
I have Medicare and wanted coverage for a trip to Canada. It's tough to evaluate a product when you never used it. I was buying peace of mind and I got that, so I got what I paid for,
Dean T. would
recommend this plan to a friend or relative.
The trip included a
tour
HTH Worldwide
Trip Protector Classic
Luckily I did not have to use any of the benefits this plan offered which is the best case scenario.
Ronnie R. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
HTH Worldwide
Trip Protector Preferred
I did not make a claim so this rating only applies to the online application process and coverage which were both very good. This rating does not apply to the claims process
DANIEL M. would
recommend this plan to a friend or relative.
HTH Worldwide
Trip Protector Classic
I may recommend it but the price is really expensive. It should cost less for a 66 year old ion good shape.
Valerie S. would not
recommend this plan to a friend or relative.
HTH Worldwide
Trip Protector Classic
The good news is that my claim was paid in full. However, it took over 60 days for the process to complete. I had to make 5 phone calls and found out that one of my emails to them requesting additional information sat in one of their email folders for 30 days with no action. Overall communication was not great but happy that the claim was paid as requested
Scott G. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
HTH Worldwide
Trip Protector Preferred
Unfortunately, while I was in Cuba, I got sick. I reached out for support and it was pretty lackluster. The representative mentioned there are two doctors but he wasn’t sure what their specialty was or if they were taking patients. I very much felt like I was stuck in Cuba with no support.
Since being home, I’ve attempted to contact the claims department twice by phone and once by email and still haven’t heard anything.
Since being home, I’ve attempted to contact the claims department twice by phone and once by email and still haven’t heard anything.
Mario N. would
recommend this plan to a friend or relative.
-
Angie
Thank you for your review! While working with providers we have already contracted with can make the process of getting care even easier, customers are not limited to using Providers within our network. Please contact our customer service team at 847 897 5120 for the status of your claim.
Aug 24,2023
We invite you to submit a claim form for the expenses incurred on your trip. The claim form can be found on your member portal or by calling our customer service team at 888.243.2358, who would be more than happy to assist you.