Travel Insurance Reviews for HTH Worldwide

Founded in 1997, Worldwide Insurance Services helps global travelers and expatriates to identify, access and pay for healthcare, all around the world. Based on state of issuance and the plan selected, WIS offers two leading brands: HTH Worldwide and GeoBlue, both bringing innovative healthcare services and insurance to international travel, expatriate living, study and commerce.

Learn more about HTH Worldwide.

Customers rate HTH Worldwide plans
(4.62 out of 5)
based on 524 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
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Filed claim
HTH Worldwide TravelGap Excursion
Our flights were delayed in Vietnam because of a typhoon in Hong Kong. I called HTH Customer Service and spoke to a young man whose attitude was kind of smarmy. When I asked him about trip interruption benefits he continually responded that they were "limited." It took him a while to actually tell me what the benefits were. He had no interest in going over the benefits I paid for and see what might be applicable to my situation. Typical insurance company baloney. There are many trip insurance companies and I would go somewhere else next time.
Richard M. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Beth Vassar
    HTH Worldwide
    Photo
    On behalf of HTH, I must convey my sincere apologies for the regrettable service experience you’ve described. At HTH, we strive to deliver sensitive and thoughtful written and verbal feedback to our members. Unfortunately, it appears we fell short of this standard during your recent call. We market our Travel Gap Excursion primarily as a stand-alone health and accident policy. Travel Gap Excursion does not include any coverage for trip cancellation or travel delay. Rather, the Travel Gap Excursion policy provides only a limited Trip Interruption benefit, offered through HTH’s affiliate, the Global Citizens Association. My name is Joe Realdine and I am one of the Team Leads in the Customer Service Department at HTH Worldwide. I would welcome you to respond with any questions or concerns.

    Kind regards,

    Joe Realdine
    HTH Worldwide
    Oct 17,2013
HTH Worldwide TravelGap Excursion
Fortunately did not need to use the insurance on a recent trip to Iceland. I did speak with someone on the phone during the purchase process who was pleasant and answered my questions satisfactorily.
Christine F. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
HTH Worldwide TravelGap Excursion
The process to apply for the insurance was easy. I put that I was satisfied with the plan as 5 stars but that is based on what the coverage was, I did not need to file a claim, so I cannot really judge on how well the Insurance would handle it if a claim was filed,
Alana K. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
HTH Worldwide TravelGap Voyager
I did not have to use it, but just the peace of mind knowing that I had it, if anything did happen was worth the price. Also speaking to a live representative with my questions was very helpful.
Sandra R. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
HTH Worldwide Trip Protector Preferred
We had a 5 week cruise booked for about a year but had to cancel two weeks before departure date for medical reasons.

HTH paid the claim quickly with no hassle, simply asking the doctor to forward the medical records and issued the check within days of receiving them.

Outstanding trip insurance company!
John M. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
HTH Worldwide TravelGap Excursion
Although, we didn't have an occasion to utilize the insurance. I felt very confident in our choice of HTH Worldwide. The customer service was impeccable. They even sent us an email before we left wishing us a great vacation. We will definitely us HTH Worldwide for all of our future travel insurance needs!
Tammy F. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
HTH Worldwide TravelGap Excursion
The medical insurance price was reasonable and buying online was straightforward.
Ronald R. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
HTH Worldwide TravelGap Excursion
Fortunately, I did not have need of the plan, but it was reassuring to know that I had the information with me "just in case." It's like safety equipment in a car. You hope you never have to use it, but if you do, you're glad you have it.
judith p. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
HTH Worldwide TravelGap Excursion
Navigating the website was easy and self-explanatory. Didn't file a claim but it was good to know my daughter would be covered if anything happened.
Isabella C. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
HTH Worldwide TravelGap Excursion
While I didn't file a claim with HTH Worldwide TravelGap Excursion, I did appreciate the quick and professional response when I requested coverage. As a senior, insurance inquiries can sometimes be a bit more complicated, with HTH I found the staff to be most helpful and cooperative. I can assure you that I'll be contacting Insure My Trip when traveling again -- Thank you!
Francis S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
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