Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
At Generali Global Assistance, we take the claims process very seriously and are pleased to hear that your claim was resolved swiftly. Thank you for choosing to #TravelSmarter.
Difficult to respond given I didn’t use the coverage. It is reasuring the coverage is in place. It is easy to acquire and compare using the Insure mytrip site.
Thomas F. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We do our best to offer an array of travel plans for our customers. We are happy you found the right coverage to fit your trip's needs. We appreciate your review!
The plan was exactly what I needed for the cruise and what I needed in case something happened to me it was a good plan and a very good price. I will purchase the plan again in the future. Thank you.
Kevin R. would
recommend this plan to a friend or relative.
1 of
3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
All I can say is this plan (prime) checked all the boxes I needed for trip insurance and the price was competitive. Thankfully I have not yet had to file a claim so I cannot speak to how good the plan is in that respect.
Jimmy T. would
recommend this plan to a friend or relative.
The plan denied my claim for cancellation coverage due to terrorist attack in Israel. The insurance company used a single small clause in the policy to deny my claim. The clause states that a terrorist attack claim will only be allowed if the attack occurs within 30 days of the planned trip. Our trip was planned for 12/9/2023 and the terrorist attack on Israel was 10/7/2023. Not within the 30 day window and claim denied. This is not right and not what should be expected from decent travel insurance company under such extreme and unexpected circumstances.
William G. would not
recommend this plan to a friend or relative.
5 of
5 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
We are sorry IMG did not meet your expectations. We value your feedback and take concerns such as yours very seriously. Please note that IMG is required to administer our insurance plans in accordance with their terms and conditions, and we believe we have done so in this case. If you would like to continue this conversation, please contact IMG directly at www.imglobal.com/contact.