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Travel Insurance Reviews AIG Travel Travel Guard Gold

The AIG Travel Travel Guard Gold plan offers mid-level coverage and more options than Travel Guard Basic and Travel Guard Silver, allowing you to customize the plan to best fit your needs. In addition to Trip Cancellation, this plan offers Cancel for Any Reason coverage and a Pre-Existing Conditions Waiver. Children age 17 and under are free when there is at least one covered adult on the plan.

To learn more, see the AIG Travel Travel Guard Gold product page.

Customers rated the AIG Travel Travel Guard Gold plan
4.58 out of 5
1,461
ratings and reviews
97%
recommended
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Cruise
Filed claim
AIG Travel Travel Guard Gold
AIG trip insurance provided peace of mind on our recent three week trip to New Zealand. A few years ago I had a vacation trip interrupted and was very glad I had trip insurance which covered my expenses. I'm glad I didn't have any problems on this recent trip, but it was good to know I had coverage from AIG if I something unforeseen had occurred.
Thomas R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
AIG Travel Travel Guard Gold
This gave us peace of mind for our trip since my mother is elderly.
Michael M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
AIG Travel Travel Guard Gold
We did not need to file a claim, so the end result of the insurance plan could not be determined. It covered what we wanted, had fairly long period for coverage of preexisting medical problems, and the price was low, compared to others. Does that make it a good value? Who knows? Customer service answered the phone quickly, and made upward adjustments when we added costs as we got closer to travel date. So, no complaints, albeit with no claim experience.
Sheldon Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Gold
I never had to use it but was glad to have it just in case.
Lisa S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
AIG Travel Travel Guard Gold
I have used AIG twice now for trips and I will use them every time. Reasonable cost and they cover everything I’m looking for. My daughter used them and filed a claim and had a check in hand before we could think to see if it had been processed!
Amanda G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Gold
Selecting and purchasing a plan was easy; price seemed reasonable for the coverage and was a better value than plans offered by competitors. Website was user friendly. Always glad when it isn’t necessary to file a claim!
Margaret P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Gold
We were fortunate to not have any claims, but when doing a long cruise out of the country, having this policy is good peace of mind.
Elizabeth T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Gold
3Rd time used. No claim thankfully this trip but was a lifesaver on previous trip. Would and will use again for foreign trips.
David K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Gold
I filed a claim after my brand new $1000 camera was drenched with a mixed drink. I was told that I had to file with my home owner's policy first. Isn't the whole purpose of having paid extra for this insurance so that I get better coverage and don't have to take the hit with my primary? I was told that if I did not do that, I'd be limited to $500 (my deductible on my HO policy). So I filed, and was denied. Then still only got $500. Because that's all the policy covers. I can't find that anywhere in the 20pages of fine print. Feel like the adjuster was less than honest/genuine.
Rita K. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for your feedback. We are sorry to learn that your camera was damaged on your trip. The AIG Travel Guard Gold provides Secondary coverage for Baggage and Personal Effects. If a travel insurance plan is secondary, the insured person(s) would be required to file a claim with their Homeowner's insurance first. If coverage is denied or only partially provided, the travel insurance would cover the remainder, up to the policy limit.

    As stated in your policy certificate, your plan covers the following under Baggage and Personal Effects:
    "The Company will reimburse the Insured up to:

    • 500USD for the first item and thereafter

    • 250USD per each additional item

    • 500USD aggregate on all Losses to: jewelry, watches, furs, cameras and camera equipment, camcorders, computers, electronic devices, including but not limited to: lap top computers, cell phones, electronic organizers and portable CD players."

    Please call us at 800-487-4772 if you have any questions pertaining to this policy, or about primary vs secondary coverage. We would be happy to assist you.
    Mar 14,2019
The trip included a
cruise
AIG Travel Travel Guard Gold
I have to qualify my review in that fortunately I didn't need to file a claim. It's truly only in THAT circumstance where satisfaction of service can be evaluated.
Paul S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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