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Travel Insurance Reviews Generali Global Assistance Premium

The Premium plan provides travelers with the highest level of coverage of the 3 comprehensive plans offered by Generali Global Assistance. This plan offers comprehensive trip cancellation and trip interruption coverage if you have to cancel or interrupt for one of the listed covered reasons, additional Cancel for Any Reason to residents of most states if all eligibility requirements are met, and world-wide emergency assistance services.

To learn more, see the Generali Global Assistance Premium product page.

Customers rated the Generali Global Assistance Premium plan
4.54 out of 5
2,058
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Premium
The instructions for filing the claim were clear and easy to complete. We received a favorable outcome within a week of filing the claim. That was completely amazing!
Catherine B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
I like the ease of using the website to purchase the coverage. I felt it was reasonably priced for the coverage it provided.
Linda L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
Plan had better coverage at better cost vs others, so bought it. All plans seemed pricey at 10% or so of trip cost. Probably not regulated market.
david s. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. For comprehensive policies, premium is calculated based on: the cost of the trip, the length of the trip, and the ages of the travelers. In the future, please consider calling InsureMyTrip for a quote. Our representatives may be able to find you a similar plan at a lower rate. We are available 7 days a week at 800-487-4722.
    Dec 19,2014
The trip included a
tour
Generali Global Assistance Premium
Very satisfied. Always recommended.
Eugene L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
It was reassuring that we had additional coverage if we needed it. It would have been nice if the coverage was a bit more affordable.
Gary Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. The CSA Travel Protection Custom Luxe plan is a robust, comprehensive plan, with very generous benefit limits. In the future, please call us so our representatives can assist you in finding a basic policy at a lower premium. InsureMyTrip is open 7 days a week at 800-487-4722.
    Dec 02,2014
The trip included a
tour
Generali Global Assistance Premium
Our travel was delayed 30 hours by a pilots strike. Consequently we missed an entire day of a prepaid guided tour. Very thorough record keeping meant that we were able to recoup most of our expenses during the delay and receive reimbursement for the portion of the tour that was missed. Once all of our documentation was submitted CSA was prompt and fair in the handling of our claim. I would buy insurance from them again.
Charles P. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
I have purchased CSA coverage twice, both times for trips to Europe. Luckily, I have had no need to file a claim. Before purchasing, I reviewed CSA and several of their competitors. After looking at the policies in detail, I found that CSA offered the broadest coverage at the lowest price, and also offered auto rental coverage I wanted as an option to their standard policies. Their online order and service processes are simple to use and provide fairly extensive documentation and FAQs. I had no need to spend time on the phone with an agent in order to complete my purchase. The Better Business Bureau and other online reviews gave them a high rating. I think they are a solid outfit.
William C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
It's really too expensive for people who make plans but have doctors who keep changing their medicaions, etc.
Jerie M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. CSA charges a higher premium on the Custom Luxe plan because they are exposing themselves to a greater risk. The most cost effective way of securing coverage for pre-existing conditions, is to purchase travel insurance within 10-21 days after making your initial trip deposit.
    Nov 21,2014
The trip included a
tour
Generali Global Assistance Premium
Thankfully we didn't have to use the policy but just having it gave us peace of mind on our trip. The representative we spoke to helped us find the exact policy we were looking for at the best price! We had never purchased trip insurance before but I'm sure we will for future trips.
Richard L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
I've gotten travel insurance so many times and never used it. This time I had a hard fall and injured my elbow, needed to see doctors in 2 different states. Once I got the paperwork for those visits together and submitted, it took 2 or 3 weeks to process, another week for me to get the check. Everything was approved! Thank you, CSA! Now if only they could help my elbow heal faster.
Virginia W. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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