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Travel Insurance Reviews Nationwide Essential

The Essential plan from Nationwide Mutual Insurance is for travelers planning trips on a budget who don't want to sacrifice coverage. Coverages include Trip Cancellation and Interruption, Medical, Emergency Medical Evacuation, and Assistance Services.

To learn more, see the Nationwide Essential trip insurance product page.

Customers rated the Nationwide Mutual Insurance Company Essential plan
4.62 out of 5
7,470
ratings and reviews
97%
recommended
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Cruise
Filed claim
Nationwide Mutual Insurance Essential
My parents were not sure about to bought an insurance. My mom just enter in your page and saw the reasonable prices that you have she didn"t think to much to bought it. She was much relax about my trip. Thanks so much for consider the clients with your prices.
Christian R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Essential
We have been buying trip insurance for many years, and aside from a couple of small trip delay claims, have never had a claim. Until now.

We purchased the insurance in March when we made a deposit on a trip to Vietnam, and more critically, also purchased the quite expensive flights. The trip was to leave in late December. By October, it had become obvious that my wife's hip problem would make the trip impossible. So we canceled the trip and were out about $4300. Hence, our first ever major claim.

I contacted the claims department and was emailed all the documents with instructions. Once we procured the medical verification from our doctor, all was submitted by email and the claim was paid in full. Me, my wife and her new hip hope to reschedule the trip in the future, which will be just that much easier to do since we suffered no financial loss on this canceled trip. This insurance worked perfectly, and the claims process was easy, efficient and fair.
Jordan F. would recommend this plan to a friend or relative.
3 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Essential
I found claim approval to be excessive. My wife was unable to travel due to an injury, and we provided the doctor letter, indicating she could not travel. I went through the effort to get a refund from the airline on my own (thus saving Nationwide money). My claim to Nationwide was for only small advance trip reservations (i.e. museum tickets for my wife) that could not be refunded. My claim material was very well organized & documented, including the doctor letter proving she could not travel. Despite this, Nationwide required me to provide evidence that she was not on the final flight confirmation, plus evidence that I received the flight refund (which I didn't even include on the Nationwide claim!). This required my time to locate numerous documents and resubmit the claim... which I felt was totally unnecessary.
Ronald R. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Essential
Thankfully I did not have to use the insurance, but, knowing I had it was reassuring.
Vicky R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
Excellent knowledgeable staff. Have used them often and will continue to do so.
Barry J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Essential
No Issues
Mahendra P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Essential
My flight to Aruba was canceled because JetBlue had staffing issues and I arrived in Aruba one day later. I incurred a $385 hotel cost which was nonrefundable. JetBlue did absolutely nothing for me and now Nationwide denied my claim because my flight needed to be canceled because of weather. Do not use this company. They will find a reason not to pay your simple claim.
Robert H. would not recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your reply. In order to receive payment from the company under Trip Interruption, the interruption must be caused by a covered reason. Unfortunately there is no Trip Interruption coverage if Jet Blue cancels a flight because an employee called in sick. You also did not qualify for reimbursement under Trip Delay since you did not incur any additional travel expenses.

    A supervisor at Nationwide did review the call logs and confirmed that there would be no coverage under this policy based on the information that you provided.
    Jan 14,2020
Nationwide Mutual Insurance Essential
While traveling overseas, I was bitten by a dog and will require reconstructive surgery on my face.....My bills for emergency treatment and drugs in a developing country were only $25. They will cover that, but not any follow up care that I need. Worthless! If you travel to a developing country, don't bother with this insurance, medical care is cheap, if not free, and you won't get any help once you get back! I will not be purchasing this insurance again.
Dorothy S. would not recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for your feedback on the policy. We hope that fellow customers will find your review and our response to be educational and informative.

    We are sorry to learn of the accidental injury that you suffered. The Nationwide Essential plan provides coverage up to 75,000 USD per person for unforeseen, accidental injuries or emergency illnesses which first occur during the trip, and are treated by a physician during the trip. If medical treatment is not obtained during the trip, and the traveler waits until returning home to the United States, the travel insurance expires and is not responsible for the medical bills.

    In the future, please call us prior to purchase so we can review the plan benefits with you and answer any questions you may have about coverage. In fact, you may call us any time at 800-487-4722 to discuss travel insurance products offered by InsureMyTrip. We are open 7 days a week, and all of our representatives are licensed insurance agents.
    Jan 09,2020
The trip included a
tour
Nationwide Mutual Insurance Essential
Satisfaction rating is meaningless since I never needed to make a claim.
Patrick C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
While understanding age is a large contributing factor, your policies do not take into consideration other factors such as non-smoker or fit bodies, hence the 4 stars above.
Francis F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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