Travel Insurance Reviews Nationwide Prime
The Prime plan allows you to insure a higher trip cost than the Essential plan and also includes higher amounts of coverage to protect your pre-paid non-refundable monetary investment. This plan includes benefits for missed connections and changes in itineraries, along with a pre-existing condition waiver.
To learn more, see the Nationwide Prime product page.
The trip included a
cruise
tour
Nationwide Mutual Insurance
Prime
Even though we encountered a hurricane in London, and missed most of our ports, it was a great trip.
Sue M. would
recommend this plan to a friend or relative.
Nationwide Mutual Insurance
Prime
I find comfort that I have coverage on my trip.
EDWARD H. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Prime
I never cruise without travel insurance, and since I didn't use a travel agent this time, I did some research and chose this policy. It offers primary coverage at a GREAT price! I am convinced that travel insurance is a must, especially after having to watch ship security escort a lady and her luggage off the ship in Cozumel, so she could stay in Mexico with her husband, who had to be hospitalized. I can't imagine how it felt to be stuck in a foreign country while my ship sailed away! I sure hope they purchased great travel insurance like this! I plan to buy the TruTravel First Class plan again!
Cindy Y. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
tour
Nationwide Mutual Insurance
Prime
I was devastated when my poor friend broke her leg, and we had to miss our "trip of a lifetime". I, as a traveling companion, submitted a claim. The process went very smoothly, and I was reimbursed for the cost of the trip. Two pieces of advice for fellow travelers: buy trip insurance, and buy it from TruTravel!
Barbara G. would
recommend this plan to a friend or relative.
7 of
8 people found this review helpful
Nationwide Mutual Insurance
Prime
Luckily I didn't have to use the insurance, but just having the piece of mind knowing that if anything went wrong it was going to be covered was comforting. I thought the premium was very reasonable considering this was a once in a lifetime vacation and very expensive.
Patrick M. would
recommend this plan to a friend or relative.
Nationwide Mutual Insurance
Prime
It is great to know that we had the coverage we needed if the situation warrented it. Peace of mind at a reasonable cost
James B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Nationwide Mutual Insurance
Prime
Thankfully I didn't need to use the insurance.
Rhonda D. would
recommend this plan to a friend or relative.
Nationwide Mutual Insurance
Prime
Overall, I was very impressed and please with my experience with TruTravel. I would happily purchase travel insurance through them again in the future.
My family and I had our vacation delayed a full day, due to our transatlantic flight being cancelled. When we returned home, I submitted a claim for prepaid expenses lost (one day of our vacation rental and pre-purchased train tickets) and expenses incurred due to the delay (food costs and replacement train tickets). The cost of our hotel stay was covered by the airline. I had questions several times throughout the claims process, and every time I called TruTravel, the representative I spoke to was kind, helpful, and seemed genuinely interested in assisting me.
Part of our claim - the pre-purchased train tickets - was originally denied because the train company said the tickets could've been changed up until the day before we were to use them. However, because our flight was cancelled after midnight European time, we were not actually able to change them. I could not get proof of exactly what time the flight was cancelled from the airline, so I submitted a re-review to TruTravel explaining the situation (without any additional evidence). They agreed and reimbursed us for the tickets. I was very impressed that TruTravel could look beyond the hard evidence and understand on a logical level why the reasoning behind their initial denial was inaccurate.
My only issue with TruTravel is that I wish they would've communicated better about when they made their decision on the claim and what it was. I found out because I reached out to them - otherwise, I think I would've had to wait for the claim check in the mail. I did ask, in the re-review, that they contact me via e-mail with their decision, and that's exactly what they did, so I do appreciate them honoring that request.
My family and I had our vacation delayed a full day, due to our transatlantic flight being cancelled. When we returned home, I submitted a claim for prepaid expenses lost (one day of our vacation rental and pre-purchased train tickets) and expenses incurred due to the delay (food costs and replacement train tickets). The cost of our hotel stay was covered by the airline. I had questions several times throughout the claims process, and every time I called TruTravel, the representative I spoke to was kind, helpful, and seemed genuinely interested in assisting me.
Part of our claim - the pre-purchased train tickets - was originally denied because the train company said the tickets could've been changed up until the day before we were to use them. However, because our flight was cancelled after midnight European time, we were not actually able to change them. I could not get proof of exactly what time the flight was cancelled from the airline, so I submitted a re-review to TruTravel explaining the situation (without any additional evidence). They agreed and reimbursed us for the tickets. I was very impressed that TruTravel could look beyond the hard evidence and understand on a logical level why the reasoning behind their initial denial was inaccurate.
My only issue with TruTravel is that I wish they would've communicated better about when they made their decision on the claim and what it was. I found out because I reached out to them - otherwise, I think I would've had to wait for the claim check in the mail. I did ask, in the re-review, that they contact me via e-mail with their decision, and that's exactly what they did, so I do appreciate them honoring that request.
Lori M. would
recommend this plan to a friend or relative.
5 of
6 people found this review helpful
The trip included a
cruise
tour
Nationwide Mutual Insurance
Prime
Although I had no problems I was nice to have the peace of mind.
Daniel A. would
recommend this plan to a friend or relative.
Nationwide Mutual Insurance
Prime
Great experience - both with the InsureMyTrip ease of comparing options and purchase, and then with my TruTravel insurance and claims. We did need to make a claim on Trip Delay. At the time of the event the customer service line I called provided excellent information, and promptly forwarded additional follow up information and claims forms that I needed. Following my trip, the claims process and payment went smoothly. Very satisfied with the overall experience.
Andrew S. would
recommend this plan to a friend or relative.
5 of
6 people found this review helpful