Travel Insurance Reviews for Allianz Global Assistance

Allianz Global Assistance, formerly Access America, is a global provider of travel insurance and assistance with offices in 28 countries and is owned by Allianz, the world's largest insurance company. For nearly 60 years, they have been helping in difficult situations.

Learn more about Allianz Global Assistance.

Customers rate Allianz Global Assistance plans
(4.56 out of 5)
based on 1806 + 657 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.

Showing 1-10 of 657 Reviews

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Filed claim
The trip included a
Allianz Global Assistance Classic
I appreciate the fact that I received a message shortly before my trip reminding me of my coverage. That was very helpful.
Anne Q. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
We had to cancel the trip due to illness. Our claim was handled promptly and the representatives with whom I spoke were very professional and responsive.
Eugene M. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
Allianz Global Assistance Basic
It was nice to have the security. I did have go to dentist, filed claim and received check promptly...will use the company again. Thank you.

William Mitchell
William M. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
We have used this trip insurance many times. In the past we had to cancel an entire trip, and they refunded our money with no difficulty. I would recommend them to anyone.
geneva o. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Allianz Global Assistance Basic
Quick, easy, and affordable.
Don C. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Allianz Global Assistance Classic
I use them for every trip I go on. I know I am covered, which is so important.
Lois J. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
Unfortunately, illness resulted in a last-minute cancellation of our trip. We filed a claim with Allianz, who responded promptly, telling us of the documents they needed to verify the amount of our claim. Their website is very easy to use, and uploading documents was simple. We received full reimbursement for our cancelled trip within a month of our claim being submitted. We would definitely recommend Allianz Global Assistance to anyone needing travel insurance, and we will definitely use insure with Allianz again. Great service!
Noreen L. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Classic
Was looking for medical evacuation coverage, and this plan was reasonably priced for that. Had peace of mind just having some coverage.
Jean C. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Allianz Global Assistance Basic
I was happy to have the security knowing it was there if I needed to use it. The cost was fine, and it saved me worrying about many issues!
Cynthia N. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Allianz Global Assistance Basic
After traveling in 2 hurricanes, having trip insurance is invaluable. I do not travel without it.
Belmont P. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. The Allianz Global Assistance Basic plan covers Trip Cancellation/Interruption due to: natural disasters or bad weather resulting in the complete cessation of services by the airline, the tour operator or the cruise line for at least 24 consecutive hours. Also, trip delay benefits are provided up to $150 per day per person for reasonable, additional accommodation and traveling expenses, and the unused part of prepaid expenses missed due to a departure delay of 6 or more hours. Covered reasons for Travel Delay include: Carrier caused delays (including bad weather) and natural disasters.
    Feb 14,2015
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