Travel Insurance Reviews for Allianz Global Assistance


Allianz Global Assistance, formerly Access America, is a global provider of travel insurance and assistance with offices in 28 countries and is owned by Allianz, the world's largest insurance company. For nearly 60 years, they have been helping in difficult situations.

Learn more about Allianz Global Assistance.

Customers rate Allianz Global Assistance plans
(4.57 out of 5)
based on 2876 ratings and reviews.
98% of customers would recommend this plan to a friend or a relative.
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Filed claim
Allianz Global Assistance Basic
15% 0f potential loss is too much to pay.
Esmond D. would not recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Carol
    Photo
    Thank you very much for your review. Your Comprehensive plan premium is calculated based on the travelers' ages, the cost of your trip, and the length of the trip, so the premium will be a greater percentage of your premium.
    Apr 19,2016
The trip included a
Allianz Global Assistance Basic
This is somewhat akin to reviewing a meal not tasted. It may look good but can only be accurately judged by eating the meal or using the product.
Richard L. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Allianz Global Assistance Classic Trip Plus
I travel frequently and always use Allianz Global Assistance. Luckily, I have only needed to file one claim over the years and it was handled quickly and professionally. They have my highest recommendation.
Mitchell L. would recommend this plan to a friend or relative.
Coverage
Value
Claims
Satisfaction
  • Empty Comment
Allianz Global Assistance Basic
Subscribed too late to have the coverage I wanted. Should have gotten insurance when I purchased air fares.
Dennis N. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy.

    The best time to purchase travel insurance is right after you put money down towards your trip. Some policies include time sensitive benefits which are but not limited to pre-existing condition waiver, financial default, Cancel For Any Reason and Cancel For Work Reasons. Most plans require that you purchase a policy within 10 - 30 days of your initial trip payment, and insure all prepaid non refundable trip costs to receive these time sensitive benefits.

    Please call us at 800-487-4722 if you have any questions or concerns.
    Apr 14,2016
The trip included a
Allianz Global Assistance Classic Trip Plus
I had just check into our Beijing hotel room when I had to go to the ER. Exhausted after a 20 hour journey, I called the insurance co. The medical dept. helped me located an ER with English speaking staff. I was particularly nervous because I was traveling alone with my 13 yr old daughter. I was reassured that, should I need surgery, they would fly my husband over to care for our daughter. Luckily, it was not that serious. I paid for the all the testing up front, snapped a photo of the bill, and emailed it to my husband who submitted it. A check arrived shortly after I returned home. I am very satisfied with the customer service and the coverage.
Deborah M. would recommend this plan to a friend or relative.
Coverage
Value
Claims
Satisfaction
  • Empty Comment
Allianz Global Assistance Classic
Didn't have to use it thankfully so I can't say how they would do in a claim situation
eric k. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
The plan was priced reasonable and provide the security I required.
James H. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Allianz Global Assistance Classic
There's not much I can say, since I didn't need to use it. It felt reassuring, though, to have it, since I was out of the country for 3 months, and in my 70's. This is the first time I've bought travel insurance.
Kathie A. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Allianz Global Assistance Basic
I had no need to use it, but it seemed to be a fair price for being insured.
Kathleen S. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Allianz Global Assistance Basic
I have never needed to collect on trip insurance, but I am more comfortable knowing that I am covered. Especially regarding an illness or injury that occurs while I'm away.

The web site was easy to navigate and answered all my questions and the price was as good or better than anyone else.
Louis W. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
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