Travel Insurance Reviews for Allianz Global Assistance

Allianz Global Assistance, formerly Access America, is a global provider of travel insurance and assistance with offices in 28 countries and is owned by Allianz, the world's largest insurance company. For nearly 60 years, they have been helping in difficult situations.

Learn more about Allianz Global Assistance.

Customers rate Allianz Global Assistance plans
(4.58 out of 5)
based on 2012 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
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Filed claim
The trip included a
Allianz Global Assistance Classic
Have always purchased it in the past when traveling. Overall, customer service is satisfactory.
Steven N. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Allianz Global Assistance Basic
I had an accident injury in New Zealand in January 2015. I kept all receipts for both medical bills and prescriptions and supplies. I filed a claim online when we returned. It was addressed immediately and I received a check. One amount was not included in the check so I called Allianz, they looked at it again and resolved the issue by sending me another check. Service was excellent, and we'll use them again if the cost of coverage is competitive for our next trip.
Stephanie M. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
Easy to follow instructions for filing a claim. Good website. Using Allianz for future trips.
Stephen M. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
Allianz Global Assistance Basic
It was worth the premium to get medical coverage for traveling in Mexico.
Gloria R. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Allianz Global Assistance Basic
I was very pleased with the ease of filing a claim for trip cost reimbursement. I initially spoke with a representative who was very courteous and helpful. When I actually filed the claim, I did it online and the whole process was very easy. Allianz reviewed the claim and settled it very quickly. I would definitely use the company again.
Agnes B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
Allianz Global Assistance Classic
Often times, travel insurance offered by the tour company allows Cancel For Any Reason and costs a little less than Allianz because their premium is not based on age. Given that my tour was not conducted by a company that offers its own travel insurance, Allianz was a good choice for me.
Janet B. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Allianz Global Assistance Basic
We have been purchasing trip insurance for 12 years mostly from Allianz. We are thrilled we have never had to make a claim. This year we did call for assistance as a customs issue was threatening our trip. The Allianz staff were most helpful, while we were on hold they got us through to the appropriate foreign office so we could resolve the issue. Thanks for a job well done!
Yvonne G. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
The insurance kept us from worrying about health issues or having to cancel our cruise. We felt the cost was worth it. Thank you!
john F. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Allianz Global Assistance Classic Trip Plus
InsureMyTrip is a great company! A real person answers the phone and everyone I spoke with seem to know their stuff! I will be back and will bring others with me!
Stuart H. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
No claim this time, but I have in the past and was very satisfied.
Craig S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
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