Travel Insurance Reviews for Allianz Global Assistance Basic

The Allianz Basic plan is designed for travelers who prefer affordable coverage, including trip cancellation, pre-existing medical condition coverage, lost/damaged baggage benefits, and 24-hour assistance. It's great for weekend getaways and overnight trips.

To learn more, see the Allianz Basic product page.

Customers rate the Allianz Global Assistance Basic plan
(4.57 out of 5)
based on 1163 ratings and reviews.
98% of customers would recommend this plan to a friend or a relative.
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Filed claim
The trip included a
Allianz Global Assistance Basic
The first Allianz representative I spoke to told me there was no record of my policy when I provided my name, email, and phone number. Once I reached someone who knew what they were doing, the service was great.
Patricia A. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. We are pleased to learn that you were satisfied with the claims service provided by Allianz Global Assistance.
    Mar 06,2015
The trip included a
Allianz Global Assistance Basic
It would be helpful to specify on the summary page of policy provisions that when terrorism coverage is provided in foreign locations the terrorism clause is triggered by the US Dept of State's issuance of a "Travel Warning" and to tell policy holders where such Warnings are found.
Arthur F. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. After our customers purchase a policy, we email a confirmation of coverage which includes an outline of benefits. In the outline, if you click on the "Foreign & U.S. Domestic" link next to Terrorism in Itinerary City, the following information will appear:
    Your trip is cancelled or interrupted due to Terrorism- A terrorist event happens at your U.S. or foreign destination within 30 days of the day you’re scheduled to arrive.
    Terrorist Event- When an organized terrorist group, as defined by the U.S. State Department, injures or kills people or damages property to achieve a political, ethnic or religious goal or result. Terrorist events don’t include general civil protest, unrest, rioting or acts of war.
    Jul 25,2014
Allianz Global Assistance Basic
Fortunately I did not need to file a claim. It's nice to know the policy is there if you need it . The comparison of different priced options and restrictions made the process much easier.
Michael Z. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Allianz Global Assistance Basic
My wife and I had planned our 25th Wedding Anniversary 3-week trip to the Mid-East (Israel, Jordan, and Istanbul)in June 2012.

I did not purchase Trip Insurance when the airline tickets were booked, but my wife kept suggesting that given the political unrest, we should buy the insurance which I did in January 2013.

Exactly one week prior to our May 12th departure, I fell in our home. I went to the Urgent Care Center in Wilmington, DE thinking that I had only bruised a muscle in my leg. X-rays were taken and the attending physician asked if I had travel insurance informing me that I had fractured my fibula and would be in no condition to travel to the Mid-East.

I filed an onlineclaim with Allianz and provided all of the necessary medical recorts, trip costs, etc. Our claim was promptly handled and we were sent checks to reimburse us for the the cost of our tickets to the mid-easet. Allianz was fantastic.

I will never plan another trip without also purchasing Trip Insurance.
Richard L. would recommend this plan to a friend or relative.
24 of 24 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
This plan provided a coverage that eased our minds should an emergency or illness come up.
Waynard T. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
We didn't need to use the insurance but were happy that we purchased it. We thought the price was reasonable. Thank you.
Carole K. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
I'am thankful we didn't have to use it.
Andrew D. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
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