Travel Insurance Reviews Allianz Global Assistance Basic

The Allianz Basic plan is designed for travelers who prefer affordable coverage, including trip cancellation, pre-existing medical condition coverage, lost/damaged baggage benefits, and 24-hour assistance. It's great for weekend getaways and overnight trips.

To learn more, see the Allianz Basic product page.

Customers who have and visited the United States rated the Allianz Global Assistance Basic plan
4.57 out of 5
111
ratings and reviews
97%
recommended
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Cruise
Filed claim
Allianz Global Assistance Basic
Allianz saved us from a disastrous Florida vacation trip interrupted by Mother's illness. I was contacted by a senior claims agent four days after filing our claim and received a check for our trip interruption claim amounts within 12 days of filing the claim. We were notified by e-mail even earlier as to the amount we would receive on the claim. We found their customer service reps to be helpful and claims personnel outstanding. Fortunately we also had them for coverage for a United Airlines flight during the same trip and they worked the polices seamlessly. Great Travel Insurance Company, efficient and user friendly; the best we've ever used!
Ross H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
Allianz Global Assistance Basic
kind of hard to see how good since i did not need to file a claim
howard b. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Basic
Had peace of mind with this policy
Angela B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Basic
I would use again though I did not have any problems
virginia a. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Basic
Always nice to know you have coverage, but even better if you don't have to use it. Great peace of mind.
Mark S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Allianz Global Assistance Basic
Your customer service was superb and the price could not have been better. We really appreciated the fact that we could add additional coverage as our plans finalized. Your representatives were always pleasant and answered promptly. The included coverage for pre-existing medical conditions gave us real peace of mind. We have found our future travel insurance company. As my wife says, "Hope we don't need you, but glad we have you". Thank you.
Michael M. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Allianz Global Assistance Basic
We had no claim for the Allianz Global Assistance Basic plan on this trip. On a previous trip we had a claim with the same company that was settled quickly and for more than we had requested for an overnight delay.
Willis A. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Basic
Easy to do.
Therese O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Basic
Good and reasonable rates.
Stephen H. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Basic
The process may have been a little slow (10 business days just to tell me that more information was needed, and then 10 business days to resolve claim) but overall I was pleased to have the claim paid in full. I wouldn't hesitate to use Allianz again, or recommend them to a friend. We certainly didn't want to have to cancel our vacation, but under the circumstances, knowing that the policy was honored in full made it a tolerable situation.
Douglas P. would recommend this plan to a friend or relative.
5 of 6 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
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