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Travel Insurance Reviews Nationwide Prime

The Prime plan allows you to insure a higher trip cost than the Essential plan and also includes higher amounts of coverage to protect your pre-paid non-refundable monetary investment. This plan includes benefits for missed connections and changes in itineraries, along with a pre-existing condition waiver.

To learn more, see the Nationwide Prime product page.

Customers rated the Nationwide Mutual Insurance Company Prime plan
4.57 out of 5
1,030
ratings and reviews
96%
recommended
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Cruise
Filed claim
Nationwide Mutual Insurance Prime
The insurance I purchased included a partial refund for cancellation for any reason. I was denied my claim after my trip was canceled due to marital separation.
Maurine H. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Prime
It was very easy to find the right policy for me and the cost was reasonable. I felt very comfortable while on vacation knowing that I had this policy covering me.
Maria A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Nationwide Mutual Insurance Prime
I always buy trip insurance when going out of the country. I had to use it once and it paid off. I did not need to submit a claim for this trip …in today’s world one never knows.
Valerie D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Prime
I had a condition that required medical care while taking a cruise in December 2023.
I filed my claim on 12/25/2023. Nationwide requested that I submit a Medical Expense claim form plus itemized bills, proof of payment, a copy of my Primary Insurer's EOB, copy of passport to confirm entry/ exit of foreign country, copy of accident report if injured and a copy of my policy confirmation of coverage.
On January 3, 2024, I sent an email to find out the status of my claim. I only received an automated reply.
On January 12, 2024, I called Nationwide. The person I talked to transferred me to Claims.
That person checked the status of my claim and said it was approved. He said they mailed the check on January 8th and to allow 30 days for it to arrive.
My check for the full amount of my claim arrived on January 16th. It was a long involved process, but they did finally pay my claim. It would not have been so bad if they had kept me advised of the status at all stages.
ALLAN C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Prime
All I can say is this plan (prime) checked all the boxes I needed for trip insurance and the price was competitive. Thankfully I have not yet had to file a claim so I cannot speak to how good the plan is in that respect.
Jimmy T. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Prime
I originally booked a cruise for our 21st wedding anniversary; however, sadly my brother passed away a week before our trip. Thankfully, I had travel insurance with 'Nationwide." I contacted "Insure my Trip first". They answered the phone in less than 5minutes. The representative gave me the contact information for "Nationwide insurance". I uploaded the documents they requested and they responded and honored my claim 100% within 3 weeks.

I am so thankful I chose Nationwide to insure us, this was the first time that I used them. In the past I used a different insurance company, C & F travel, for several years and never filed a claim; however , upon looking at their current reviews I noticed this time around they had several bad reviews on not honoring their claims so I decided to go with Nationwide. Nationwide took care of me and my family when we needed them most.
I will continue to used them for my travel insurance needs!
Steve R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
Nationwide Mutual Insurance Prime
I tested positive for Covid before our return flight. This was over a year ago when a negative test was still required. My policy covered the additional hotel and food that and other expenses that we incurred for the subsequent week. It took quite a while to get the refund, but that didn’t bother me as long as I got it. I was very pleased with my coverage.
Janell M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Prime
Fortunately, I did not have to file any claims. So I do not know how easy the company is to deal with.
Donna I. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Nationwide Mutual Insurance Prime
I had no need to use this insurance this trip, but it was nice knowing we were covered if something should come up.
Brian S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Nationwide Mutual Insurance Prime
Had wonderful time in South Africa. Experience was much better than I expected mainly due to transportation in business class. Destinations were very hospitable and people tried their best to make trip enjoyable. Luckily did not have to file claim but getting coverage very convenient. Thank you
Darrell Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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