Travel Insurance Reviews Allianz Global Assistance


Travel Insurance Quote LinkAllianz Global Assistance, formerly Access America, is a global provider of travel insurance and assistance with offices in 28 countries and is owned by Allianz, the world's largest insurance company. For nearly 60 years, they have been helping in difficult situations.

Learn more about Allianz Global Assistance.

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Customers rated Allianz Global Assistance
4.57 out of 5
4,518
ratings and reviews
97%
recommended
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Cruise
Filed claim
Allianz Global Assistance Basic
Can't really rate the plan because I didn't need to file a claim to rate Global Alliance insurance.
Janet G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Classic
I hate having to pay for trip insurance and generally feel it's overpriced for the number of actual claims filed vs. number of travelers who take out insurance. Having said that, five years ago we did have occasion to file a claim as my husband had bypass surgery three weeks before we were due to leave. We were certainly grateful to have coverage.
Timothy K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Allianz Global Assistance Basic
A very big hassle if your bags are lost and you want reimbursement. They want copy of receipts for everything.
ARTHUR D. would not recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that your luggage was lost.

    The Allianz Global Assistance Basic policy does include Baggage Loss benefits. Receipts and documentation are required to support a claim. This policy has a maximum of 500 USD per person for Baggage Loss and is covered as follows:

    "Actual price, actual cash value, repair or replacement (whichever is less):
    • actual price is the amount it would cost to buy a similar item.
    • actual cash value is the amount the item is worth based on its current market value. If you don’t have an original receipt, we’ll cover up to 75% of its current market value.
    • repair or replacement is the cost to repair or replace the item."

    As your plan states, they will cover up to 75% of the item's current market
    value if you do not have a receipt. However, you still need to provide a list
    of the items lost or damaged.

    If you have any additional concerns, please contact our office at 800-487-4722 where a licensed representative would be happy to help you.
    Mar 12,2018
The trip included a
cruise
Allianz Global Assistance Basic
Allianz was fantastic! My souse passed away and I had to cancel our cruise. The cruise line was not going to give us any money back, so I am so glad I used Allianz Insurance and I just received a refund- in only 3 weeks! I will tell everyone to use them & insuremytrip!
Howard F. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
Allianz Global Assistance Classic
We have had no problems in this trip. Thks.
DAT T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Classic Trip Plus
I did not have the occasion to use this insurance, but I was comforted in knowing it was there if I needed it.
Steven G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Allianz Global Assistance Classic Trip Plus
I filed a claim and was very pleased with the way it was handled. My medical costs were refunded in full. I highly recommend Allianz Global.
Ann H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Allianz Global Assistance Classic
I did not make a claim. Thank goodness.
Arthur Q. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Allianz Global Assistance Basic
I can be at ease knowing that if an emergency interrupts our trip, we're not out our money.
Dale W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Classic
A good product with easy to use online access
George L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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