Travel Insurance Reviews Allianz Global Assistance Basic

The Allianz Basic plan is designed for travelers who prefer affordable coverage, including trip cancellation, pre-existing medical condition coverage, lost/damaged baggage benefits, and 24-hour assistance. It's great for weekend getaways and overnight trips.

To learn more, see the Allianz Basic product page.

Customers rated the Allianz Global Assistance Basic plan
4.56 out of 5
2,905
ratings and reviews
97%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
cruise
tour
Allianz Global Assistance Basic
One of our connecting flights was cancelled due to weather. Consequently, we arrived at our hotel one day late. I pre-paid for the hotel and they would not refund the one lost night. I applied for reimbursement through Allianz Global Assistance, uploaded the relevant documents and received the settlement in ~ 2 weeks. One issue: applying online was easier than talking to a representative.
william m. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
Allianz Global Assistance Basic
We unfortunately had to cancel our cruise 24 hours prior to departure due to my husband winding up taking an ambulance trip from home to the emergency room. He wound up remaining at the hospital for a day. Allianz was terrific. They handled our claim swiftly and we had 100% reimbursement of our lost cruise expenses deposited in our bank within 10 days. Couldn't have been easier to deal with them. Thank you!
Penny W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • KennethW
    Photo
    This is my review and I meant to say ALLIANZ was great. This was not an AIG policy.
    Feb 14,2018
The trip included a
cruise
Allianz Global Assistance Basic
Glad we had the coverage and also very glad we didn't need to use it. Also, the trip was 1/31/18 - 2/6/18 not the above January 4, 2018 date you have above.
Renee J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Melissa J.
    Photo
    Thank you for your feedback. We are glad to hear that you had a great trip and that you did not have to utilize the travel insurance.

    The travel dates on the policy were listed as 01/31/18-02/06/18. The purchase date is listed as 01/04/18.

    We appreciate you using InsureMyTrip for your travel insurance needs. Don't hesitate to contact us with any questions, our number is 800-487-4722.
    Feb 12,2018
The trip included a
cruise
Allianz Global Assistance Basic
Easy. Did not have to use.
Vicki C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Basic
Quick to purchase online, peace to know I had the coverage even though it wasn't needed.
Susan M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Basic
Thank you for the security
Harold S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Basic
Luckily, we didn't need it, but felt safe having it.
Wesley M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Basic
Our doctor's office made a mistake on the original claim submission, so we received partial payment. His response made it look like we had not cancelled the trip immediately upon getting medical advice to do so. When the doctor's office corrected their information, the balance of the payment was received.
The submission took place during a time of high claim activity (fires in California) so payment was a little slow, however given the circumstances, the company did an excellent job, and we were pleased with the outcome.
Michael M. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
Allianz Global Assistance Basic
With the epidemic outbreak of the flu nationwide, I was very uncertain that we would even be able to take this vacation, if one or both of us became sick, but all was OK. It was reassuring with the trip insurance that it would not be a total loss if we had to cancel due to sickness.
John B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Basic
Reasonable value to protect a very expensive vacation. Would use again!
Richard N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.70)
  2. IMT Services
    (4.68)
  3. Nationwide
    (4.63)
  4. MedjetAssist
    (4.63)
  5. RoamRight
    (4.62)
  1. Berkshire Hathaway Travel Protection
    (4.68)
  2. GeoBlue
    (4.67)
  3. Allianz Global Assistance
    (4.55)
  4. Crum & Forster - Travel Insured International
    (4.54)
  5. Travelex
    (4.49)