AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.
Our trip to Peru was cancelled because of the violence and destruction to the runways and transportation within the country. Our own country advised not to travel to this destination until the situation was safe. We were denied a refund and were only given a credit for future travel. I spent nearly $1,000.00 on the insurance. Even our travel agent in Peru gave us a 100% refund and I would use them again. I would not use this company and the travel agent even recommended Imsuremy trip. Extremely disappointed.
Frances W. would not
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
I felt like this plan covered all possible concerns and emergencies that could arise. We don’t travel abroad without insurance. For us…if an accident occurs…we want to be treated in the USA.
Melinda M. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We drove all round north and South Island of NZ.
Fortunately we didnt need to use it, but it felt comforting that we had coverage if something did happen.
Marcella K. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I put no in the recommendation because I did not file a claim. The principle test of any insurance carrier is their claims service. Your price was not the best but then again I had limited options because I purchased the coverage so late. That was my fault.
Marlon M. would not
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
My daughter was diagnosed with a brain tumor a week before we were supposed to leave on our trip. I cancelled right away .
I filed my claim promptly.
I sent in all the paper work.
Every time I call I am told to wait 15 more days
Jeffrey T. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
I didn't have to submit a claim but it was good peace of mind as I received emails and communication and felt secure with the service-I felt relieved knowing I was insured-thank you-on my trip to Antarctica.
JOSEPH V. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.