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Travel Insurance Reviews Generali Global Assistance Preferred

The Preferred plan offers higher coverage amounts than the Standard plan while still including a long list of covered reasons for trip cancellation and trip interruption. This plan also includes sports equipment rental coverage and many concierge services you can use while traveling.

Customers rated the Generali Global Assistance Preferred plan
4.63 out of 5
693
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Preferred
I did not have to file a claim this time but I did back in May 2019. Claim was handled promptly and fairly. I have three more cruises planned and will use Generali Global Assistance Preferred again.
Richard O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Preferred
The assurance of coverage was important even when we did not make a claim.
William S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Preferred
Easy to purchase with all questions answered. Had purchased for previous trips and have been lucky to never have filed a claim.
Shaun W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Preferred
Great trip with no issues but glad to have the coverage.
Joan C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Preferred
Easy to purchase this insurance on line. We have used insuremytrip on three occasions. Fortunately, never needed to file a claim. Peace of mind worth it!
Cynthia’s D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Preferred
I can't say anything negative because I did not need to use this policy. I don't travel without trip insurance and the best insurance is the policy you never use!!
Wendell M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Preferred
Luckily we did not have to use the plan. However we did see a passenger evacuation from our cruise ship by helicopter. I wonder if that person had insurance?
Ronald I. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Preferred
We did have a delay in baggage delivery on the way home that was inconvenient but did not require purchase of replacement supplies or additional laundry expenses that would have been covered by the plan. However it did require extra time and phone calls with the airline over 3 days to track down the bags and there is no compensation for that effort.
Ira G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Thank you for your 4 star review of the Generali Preferred plan.

    Although your plan would not reimburse you for the additional time and phone calls, Generali Global Assistance did offer help in "Locating Lost or Stolen Items: The assistance provider will assist in locating and replacing lost or stolen luggage, documents and personal possessions."

    "How to Call the 24-Hour Emergency Hotline - If you need emergency help for an available service, you can call toll-free 24 hours a day to (877) 243-4135 from within the United States, or call collect to (240) 330-1529 from around the world."

    We hope that this information will be helpful to you for future purchases of a Generali policy.
    Sep 10,2019
The trip included a
cruise
tour
Generali Global Assistance Preferred
I guess it was a good policy although I never had to file a claim.
Stephen D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
There were no problems encountered on the trip that required the trip insurance. Its hard to evaluate a product that was not used (good news), but it was nice to have the peace of mind that the insurance was there just in case.
Mark W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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