Travel Insurance Reviews Generali Global Assistance Preferred

The Preferred plan offers higher coverage amounts than the Standard plan while still including a long list of covered reasons for trip cancellation and trip interruption. This plan also includes sports equipment rental coverage and many concierge services you can use while traveling.

Customers rated the Generali Global Assistance Preferred plan
4.60 out of 5
175
ratings and reviews
98%
recommended
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Cruise
Filed claim
Generali Global Assistance Preferred
I didn't need you use the plan.
Alta T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Preferred
Unfortunately you never know if insurance is good, unless you need to use it??
Michael N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Preferred
Obtaining the coverage was very efficient. Procedure was fast and the print out consisted of several pages, not 20 pages.
Patricia B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Preferred
Although we didn’t need to use the insurance, it provided piece of mind. My husband had some health issues about 6 weeks before departure & we thought we might have to cancel the trip. Luckily though he was given the go ahead to go, & we thoroughly enjoyed our cruise.
Beatrice K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Preferred
Fortunately I did not need to put in a claim, so I can't address that aspect of the plan at all. I chose it because it had the best coverage for the price on the features that were most important to me (medical coverage, and emergency evacuation coverage).
Jeanne P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Preferred
Bought the plan for wife and self months ahead of trip.
Our plane connect in Pittsburgh was delayed in disembarking at the gate because the gates were all full due to inclement weather. My claim clearly explained this but Generali denied it because they called it a "gate delay" and not a weather delay. We were clearly delayed and told by the airline the delay was due to inclement weather.

This was an egregious denial to call a major rainstorm delay a gate delay!!!

The claim was finally paid but only after a denial or two and a several more back and forth emails with InsureMyTrip.
Tracey R. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
Generali Global Assistance Preferred
Gave me peace of Mind.
Steven H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Preferred
Fortunately I had no need to file a claim. For that reason I did not rate at the highest level. I did appreciate customer care representative's assistance in deciding on the coverage I needed and the final purchase.
Jo Anne L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Preferred
It is so easy and affordable to purchase a plan that will give you peace of mind. They have plans to fit every budget. If you do have a question simply chat or call and they are very quick to help. We've used them multiple times and will again!
Pamela B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
I had no claim per se, but needed help when my traveling companion lost his passport. Luckily I had a working phone with me so I called to ask "now what?" I was terrified because not only might I miss the cruise, it would be hard to get a replacement because I'm changing locations almost daily. The representative I spoke with seemed to be unsure - as if this the first time someone has lost their passport. She said she would call back with more information. Later she did but only said "I found out you need to locate a US embassy. There is more information I'm entering in your record so you should call us back for it." Why in the world did she say I had to make another call to get it??? Is she charged for the length of her phone calls...or monitored by how many calls she takes in a day....or what? The only good news is that the following day the passport was found and turned into the lost and found at the train station.
Daniel G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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