Call us

Travel Insurance Reviews Generali Global Assistance Preferred

The Preferred plan offers higher coverage amounts than the Standard plan while still including a long list of covered reasons for trip cancellation and trip interruption. This plan also includes sports equipment rental coverage and many concierge services you can use while traveling.

Customers rated the Generali Global Assistance Preferred plan
4.63 out of 5
801
ratings and reviews
98%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Preferred
We were very happy with the policy and Generali was easy to work with when we had to contact them about a possible cancellation. Generali informed us there is a section on the claim form the physician needs to complete if the trip is cancelled. Thus, I recommend you obtain the claim form (digital copy would be fine) when you buy the insurance policy so if you visit a physician who determines you have to cancel your trip, the physician can complete the section at that time ... who wants to come back to get the form completed at a later date. Generali emailed the form to me while I was on the phone with them so we had it when we visited the physician ... fortunately we were given the green light to travel!
Robert K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Preferred
I had to cancel my trip because my mom (who was not going on the trip) had a stroke before the trip commenced and required my care extending into the time of the trip and beyond. It was a very expensive trip so I was very relieved when Generali approved my trip cancellation claim. This has been a very stressful time and it certainly helped to have this claim to through. My only criticism is that I found their online claims processing tool very difficult to use and ended up filing a paper claim instead. Overall, a very good result though and I'd recommend this company.
Georgina G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
tour
Generali Global Assistance Preferred
The plan was cost efficient and covered what I wanted covered. My claim was settled fairly; in fact they reimbursed me for more than the amount I claimed, as they discovered I was due a bit more. The only part of the coverage that was not satisfactory was the Teladoc service. We did try to access it while traveling internationally, but it was cumbersome, confusing and did not ultimately provide us with the medical advice needed.
Jeffrey K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
Fortunately we did not make a claim, so we cannot be sure about the ease of the claim procedure.
I can say that we have been purchasing travel insurance for over 30 years and have only filed two claims and both were handled as well as could be expected!
So basically we’ve purchased well over a hundred plans and have zero complaints!
We’ve been using InsureMyTrip for probably around 20 years and we enjoy the fact that they research the solvency and claims paying ability of each company!
Generali Global was one of a few that will reimburse for lost mileage.
We are not sure of any other company that does this and we did lose some frequent flier miles in one of our only two claims.
We as a result ,will look to Generali every time we are considering travel insurance in the future!
Barry R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Preferred
My wife broke her wrist a few days before our scheduled departure, so we were forced to cancel our trip on short notice. It was a little bit of a pain to upload all of the required documentation to make a claim, but I can understand why Generali needed it. Once I provided all the documentation, Generali paid the claim QUICKLY and IN FULL with no hassles. HIGHLY RECOMMENDED!! I will buy travel insurance from Generali for all future trips!
MATTHEW S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
I was glad to only insure the aspects of the trip that I needed to insure.
Joel R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Preferred
I find your travel insurance to be a great value and have used it multiple times. I anticipate using your services exclusively in the future as well.
Robert D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Preferred
Fortunately I did not have to use the plan so it's difficult to rate.
Michelle H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Preferred
cost are too high based on age not fair
Irwin R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Preferred
easy to obtain, peace of mind when travelling
margaret b. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.71)
  2. IMT Services
    (4.68)
  3. Medjet
    (4.65)
  4. Nationwide
    (4.63)
  5. Berkshire Hathaway Travel Protection
    (4.62)
  1. Travelex
    (4.56)
  2. Berkshire Hathaway Travel Protection
    (4.54)
  3. IMT Services
    (4.47)
  4. John Hancock Insurance Agency, Inc.
    (4.45)
  5. GeoBlue
    (4.44)