For a better experience, our site works best in Chrome, Firefox, & Edge.
Call us

Travel Insurance Reviews Generali Global Assistance Preferred

The Preferred plan offers higher coverage amounts than the Standard plan while still including a long list of covered reasons for trip cancellation and trip interruption. This plan also includes sports equipment rental coverage and many concierge services you can use while traveling.

To learn more, see the Generali Global Assistance Preferred product page.

Customers rated the Generali Global Assistance Preferred plan
4.55 out of 5
1,337
ratings and reviews
96%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Preferred
I fortunately did not have to file a claim but the coverage was easy to obtain and fairly reasonably priced to the best of my knowledge.
Nancy C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
Since no claim was made (thankfully) it is difficult to assess. But the coverage terms were what I was looking for.
Philip B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
It is difficult to review the insurance because it did not have to get used. Sure, it was easy enough to buy and "seemed" to have most of what I was looking for but the true test would have come if I had to use it? How much red tape and resistance would I have encountered? Would there have been "fine print" exceptions that negated support that I assumed I had? How long would I have had to wait for financial reimbursement? Not being able to answer those questions leaves it very difficult to thoroughly and accurately assess the policy I purchased.
Gregory J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
We enjoyed the comfort and protection that the plan offered. It was very assuring to know this something not to worry about. It made our lives more enjoyable.
Stephen G. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
The coverage was good, thankfully we didn't have to use it, and returned safely. Recommended
Reuven R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks for your endorsement! We greatly appreciate it.
    Feb 13,2024
The trip included a
cruise
Generali Global Assistance Preferred
Baggage damage claim resolved in 24 hours. I was very pleased.
Marianne L. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
Customer service was very knowledgeable and easy to work with. This is a great way to purchase travel insurance.
Tamlia D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
Difficult to respond given I didn’t use the coverage. It is reasuring the coverage is in place. It is easy to acquire and compare using the Insure mytrip site.
Thomas F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We do our best to offer an array of travel plans for our customers. We are happy you found the right coverage to fit your trip's needs. We appreciate your review!
    Jan 26,2024
Generali Global Assistance Preferred
They do not accept to extend the insurance days, even if the trip was delayed due to flight cancellation.
Claudia B. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Angie
    Photo
    Thank you for your feedback, Claudia. In the future, if you have any questions about coverage extension, please contact us at [email protected] or 800-348-9505.

    Jan 24,2024
The trip included a
cruise
tour
Generali Global Assistance Preferred
thankful we didn't need to use it . I did appreciate the peace of mind it gave me. Only gave 3 stars in the categories that were n/a on this trip
Pamela Quinlan V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.71)
  2. International SOS
    (4.67)
  3. Berkshire Hathaway Travel Protection
    (4.64)
  4. Medjet
    (4.63)
  5. Trawick International
    (4.62)
  1. Berkshire Hathaway Travel Protection
    (4.48)
  2. GeoBlue
    (4.45)
  3. Travelex
    (4.44)
  4. John Hancock Insurance Agency, Inc.
    (4.29)
  5. AIG Travel
    (4.27)