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Travel Insurance Reviews Generali Global Assistance Premium

The Premium plan provides travelers with the highest level of coverage of the 3 comprehensive plans offered by Generali Global Assistance. This plan offers comprehensive trip cancellation and trip interruption coverage if you have to cancel or interrupt for one of the listed covered reasons, additional Cancel for Any Reason to residents of most states if all eligibility requirements are met, and world-wide emergency assistance services.

To learn more, see the Generali Global Assistance Premium product page.

Customers rated the Generali Global Assistance Premium plan
4.54 out of 5
2,060
ratings and reviews
97%
recommended
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Cruise
Filed claim
Generali Global Assistance Premium
Covered me even though I was diving. Had plenty of medical coverage and that's hard to find.
Carol B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We are pleased to learn that your trip was covered. For customer knowledge, the CSA Travel Protection Custom Luxe plan excludes scuba diving below 120 feet (40 meters) or without a dive master.
    Jul 14,2015
The trip included a
cruise
Generali Global Assistance Premium
I was very pleased with the CSA Travel Protection Custom Luxe plan. Most insurers do not deliver your luggage to you, but CSA says it does. This is important because airlines only deliver your luggage to you if you're still in the town you flew into or to the nearest large, commercial airport that they fly into. This doesn't help much if you're not near a big airport when they find your lost/delayed bags. Also, CSA Travel Protection Custom Luxe requires that the luggage be delayed 12 hours versus 24 hours for most other companies. They also include rental care insurance. More coverage for a lower cost all around!
Donna N. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for feedback on the policy. Here is an excerpt from the policy regarding Baggage Delay:

    We will reimburse you, up to the amount shown in the Schedule, for the cost of reasonable additional clothing and personal articles purchased by you, if your Baggage
    is delayed for 12 hours or more during your Trip. We will reimburse you up to the amount shown in the Schedule for expenses incurred during your Trip to locate/track your delayed Baggage, and to retrieve your delayed Baggage or to have your delayed Baggage delivered to you. We will also reimburse you for the cost to launder your clothing during the time your Baggage is delayed.

    The rental car coverage on the plan is a collision damage waiver. Please check with the rental car to company to make sure they accept third party insurance.
    Jul 10,2015
Generali Global Assistance Premium
I would recommend that people purchase travel and medical insurance when going overseas. Each person has different needs, one needs to evaluate what is offered and the cost of coverage. You do not have to buy the most expensive plan. Good basic coverage would work just as well. Most important is to have coverage for travel interruption and medical coverage or evacuation.
MICHAEL M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
I have had some health issues recently so I wanted a plan that would cover pre-existing conditions if purchased at the right time.
William M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
I have had to make a claim previously and the service was great.
Catherine B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
I bought the travel protection because I'm older, the unrecoverable expenses were more than I was willing to "lose" if I couldn't make the trip, and I have experience with delays causing extra expenses. The plan I purchased appeared to cover what I needed covered at a cost I was willing to "lose" if I didn't need it. And I didn't need it so I have no idea how things would have gone if I had needed to make a claim.
Katherine W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
Happy I didn't have the opportunity to use the plan, so I can not really say whether I was satisfied fully.
Steven G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
I purchased the CSA Travel Protection coverage. I thought I might need it and assumed that I would be happy with it. However, I was happy not to need to use the coverage.
Ronda M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
For a few tense days it looked like we were not going to be able to travel, and contacted CSA about filing a claim based on travel cancellation. The representative was very knowledgeable, walked through the policy and what we would need to do. They even emailed a claim package. In the end, we were able to travel.
Kevin K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
The insurance gave us peace of mind. Good coverage for the price.
Carl P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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